Article ID: 888518 - Last Review: November 15, 2007 - Revision: 1.6

FIX: A catalog search does not sort correctly when you change the sort order to descending order for multiple columns in Commerce Server 2002

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SYMPTOMS

When you do a catalog search in Microsoft Commerce Server 2002 and then you change the sort order to descending order for multiple columns, the search does not display the results in descending order for all the columns.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Commerce Server 2002 Service Pack 3 installed on your computer.

Restart requirement

You do not have to restart your computer after you install this hotfix.

Hotfix replacement information

This hotfix only replaces the Catalogcreate.sql file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size     File name
   ----------------------------------------------
   03-Nov-2004  17:49  615,215  Catalogcreate.sql

Note After you download this hotfix, you must update the existing Commerce Server catalog. To do this, follow these steps:
  1. Run Microsoft SQL Query Analyzer.
  2. Connect to the Commerce Server database.
  3. In SQL Query Analyzer, open and then run the Catalogcreate.sql file that is included in this hotfix.

    Note The Catalogcreate.sql file is located in the Drive:\Program Files\Microsoft Commerce Server 2002 folder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Commerce Server 2002 Standard Edition
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbfix kbbug kbcommserv2002presp4fix KB888518
 

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