Update to disable Volume Shadow Copy Service restore options on Terminal Server client computers that are running Windows Server 2003 or Windows XP

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Article ID: 888603 - View products that this article applies to.
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SYMPTOMS

When you use the Shadow Copies of Shared Folders feature of the Volume Shadow Copy Service in Microsoft Windows Server 2003, you cannot control which Windows Server 2003-based Terminal Server clients or which Windows XP-based non-Terminal Server clients are permitted to restore previous copies of files.

RESOLUTION

Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, 32-bit editions
   Date         Time   Version       Size    File name
   ---------------------------------------------------
   04-Dec-2004  00:08  6.0.3790.239  68,608  Twext.dll
Windows Server 2003, Enterprise Edition for Itanium-based Systems
   Date         Time   Version          Size  File name   Platform
   ---------------------------------------------------------------
   04-Dec-2004  00:04  6.0.3790.239  151,040  Twext.dll   IA-64
   04-Dec-2004  00:08  6.0.3790.239   68,608  Wtwext.dll  x86

Windows XP

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

If you use Windows XP Service Pack 1 (SP1), you must install the hotfix that is mentioned in the Microsoft Knowledge Base article 835732 before you apply this hotfix.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP, 32-bit editions
   Date         Time   Version        Size    File name
   ----------------------------------------------------
   02-Feb-2005  16:12  6.0.3800.1621  40,448  Twext.dll
   02-Feb-2005  16:06  6.0.3800.2606  45,568  Twext.dll
Windows XP Professional for Itanium-based systems
   Date         Time   Version           Size  File name   Platform
   ----------------------------------------------------------------
   02-Feb-2005  16:08  6.0.3800.1621  131,072  Twext.dll   IA-64
   02-Feb-2005  16:12  6.0.3800.1621   40,448  Wtwext.dll  x86
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


This update adds new functionality that lets you perform either of the following actions:
  • You can disable the Previous Versions tab on individual client computers.

    Note To view the Previous Versions tab, right-click the file that you want to restore on the network, and then click Properties. If the Previous Versions tab does not appear in the Properties dialog box, the Shadow Copies of Shared Folders feature may not be enabled on the shared resource.
  • You can disable only the Restore button on the Previous Versions tab on individual client computers.
This functionality prevents a client from overwriting the current version of a file with an earlier version of the file. The client can only copy the earlier version of a file to an alternative location.

To enable this functionality, you must add a DWORD registry entry to either of the following registry subkeys on the client computer. You must do this after you install the update on the client computer.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
You can add the DWORD registry entry as part of a user's logon script.

We recommend that you add the DWORD entry to the HKEY_LOCAL_MACHINE subkey. We recommend this for the following reasons:
  • The HKEY_LOCAL_MACHINE subkey is not overwritten by policy updates.
  • The HKEY_CURRENT_USER subkey can be written to by logon scripts that are using nonadministrator permissions.

To disable the Previous Versions tab

To disable the Previous Versions tab on individual client computers, follow these steps:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click either of the following registry subkeys:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer


    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type NoPreviousVersionsPage, and then press ENTER.
  5. Right-click NoPreviousVersionsPage, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Quit Registry Editor.
Alternatively, you can use the Reg.exe utility to disable the Previous Versions tab. To do this, type either of the following commands at the command prompt, and then press ENTER:
REG ADD HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer /v NoPreviousVersionsPage /t REG_DWORD /d 1
REG ADD HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer /v NoPreviousVersionsPage /t REG_DWORD /d 1

To disable the Restore button

To disable only the Restore button on the Previous Versions tab on individual client computers, follow these steps:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click either of the following registry subkeys:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer


    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type NoPreviousVersionsRestore, and then press ENTER.
  5. Right-click NoPreviousVersionsRestore, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Quit Registry Editor.
Alternatively, you can use the Reg.exe utility to disable the Restore button. To do this, type either of the following commands at the command prompt, and then press ENTER:
REG ADD HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer /v NoPreviousVersionsRestore /t REG_DWORD /d 1

REG ADD HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer /v NoPreviousVersionsRestore /t REG_DWORD /d 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 888603 - Last Review: October 30, 2007 - Revision: 3.6
APPLIES TO
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional 64-Bit Edition (Itanium)
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbwinxpsp3fix kbwinxppresp3fix kbbug kbfix kbwinserv2003presp1fix KB888603

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