Article ID: 888633 - Last Review: October 29, 2004 - Revision: 1.0

You may receive an error message when you click "View the Tours" in Office Outlook 2003 with Business Contact Manager

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SYMPTOMS

When you click View the Tours in Microsoft Office Outlook 2003 with Business Contact Manager, you may receive the following error message:
Windows cannot find 'C:\Program Files\Microsoft Office\OFFICE11\Business Contact Manager\help\ConceptTours\checker.html'.
Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

You may also receive the following error message:
There was a problem sending the command to the program.
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WORKAROUND

To work around this problem, click OK when you receive this error message. When you do, the View the Tours feature will work correctly.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Office Outlook 2003 with Business Contact Manager
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Keywords: 
kberrmsg kbtshoot KB888633
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