Article ID: 888824 - Last Review: October 30, 2006 - Revision: 1.2

You receive a "Failed to open the Group Policy object" error message, and Event ID 1000 and Event ID 1001 are logged when you try to change Group Policy settings in Small Business Server 2000 with Service Pack 1

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/ ) Description of the Microsoft Windows Registry
Expand all | Collapse all

SYMPTOMS

When you try to change Group Policy settings on a computer that is running Microsoft Small Business Server (SBS) 2000 with Service Pack 1 (SP1), you may receive an error message that is similar to one of the following messages.
Error message 1
Failed to open the Group Policy object. You may not have appropriate rights.

Details:
The system cannot find the path specified.
Error message 2
Failed to open the Group Policy object. You may not have appropriate rights.

Details:
Configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied.
Additionally, the following events may appear in the Application log every five minutes:

Type: Error
Event ID: 1000
Source: Userenv
Category: None
Description: Windows cannot access the registry information at \\DomainName\sysvol\DomainName\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9} with (53). "Path not found".

Type: Error
Event ID: 1001
Source: SceCli
Category: None
Description: Security policy cannot be propagated. Cannot access the template. Error code =3. \\DomainName\sysvol\DomainName\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\Machine\Microsoft\Windows NT\SecEdit\GptTmpl.inf.

Type: Error
Event ID: 1000
Source: Userenv
Category: None
Description: The Group Policy client-side extension Security was passed flags (17) and returned a failure status code of (3).

Back to the top

CAUSE

When you install Small Business Server 2000 SP1, the direct hosting of the server message block (SMB) protocol over TCP/IP is disabled. This may cause the problem described in the "Symptoms" section.
Back to the top

RESOLUTION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this problem, change the SMBDeviceEnabled registry value to 1. To do this, follow these steps:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters
  3. In the right pane, double-click SMBDeviceEnabled.
  4. Type 1 in the Value data box, click Decimal, and then click OK.
  5. Close Registry Editor.
  6. Restart the computer.
Back to the top

MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
253268  (http://support.microsoft.com/kb/253268/ ) Group Policy error message when appropriate Sysvol contents are missing
271213  (http://support.microsoft.com/kb/271213/ ) Event ID 1000 and 1001 repeat every 5 minutes in the event log
Back to the top
APPLIES TO
  • Microsoft BackOffice Small Business Server 2000 Service Pack 1
Back to the top
Keywords: 
kbgpo kbgrppolicyprob kbtshoot kbprb KB888824
Back to the top
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations