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When you try use the http://SmallBusinessServerName/ConnectComputer Web site to connect a client computer to your Microsoft Windows Small Business Server 2003-based computer, you are not successful. In this scenario, you may receive the following error message:
The list of users and computers could not be found on the server. Make sure that the Small Business Server network adapters are configured correctly.
This problem occurs if the Domain Name Service (DNS) is incorrectly configured in the internal network.
If DNS is incorrectly configured in the internal network, the client Setup program cannot locate the Windows Small Business Server-based computer. For example, the problem occurs if DNS is configured to point to your Internet service provider (ISP) instead of to your Windows Small Business Server-based computer.
Note In this scenario, if the client computer has more than one network adaptor, and one of these enabled network adaptors is not connected to the network, you may not receive an error message.
To resolve this problem, configure the DNS settings on the client computer to point to your Windows Small Business Server-based computer. To do this, follow these steps: