The minimum system requirements for Zoo Tycoon 2
On This PageINTRODUCTIONThis article describes the minimum system requirements for Microsoft Zoo Tycoon 2. Additionally, this article discusses supported and unsupported graphics hardware. MORE INFORMATIONYou can use the DirectX Diagnostic Tool to look up your system information. Windows XPTo do this in Microsoft Windows XP, follow these steps:
Windows VistaTo do this in Windows Vista, follow these steps:
Game Advisor and troubleshooting issuesIf you want to find out whether a computer will run Zoo Tycoon 2, visit the following Game Advisor Web site:http://gameadvisor.futuremark.com (http://gameadvisor.futuremark.com) You can use the Game Advisor to download a small piece of software that scans the system. This software will help you determine whether a computer has the correct hardware for the game that you want to play. If you do not have the hardware that you need, the Windows Game advisor provides links to hardware providers that can help you upgrade the system. If the computer that you are using meets the game requirements but the game does install or does not run, click the following article numbers to view the articles in the Microsoft Knowledge Base: 258496 (http://support.microsoft.com/kb/258496/) You receive an error message or the Setup program stops responding when you install a Microsoft game
303032 (http://support.microsoft.com/kb/303032/) The game stops responding or closes unexpectedly when you start or play a Microsoft game
933346 (http://support.microsoft.com/kb/933346/) Error message when you try to install Zoo Tycoon 2 on a Windows XP Professional 64-Bit Edition-based computer: "Installation of this game is not supported on this Operating System"
To verify that the computer that you are using meets the game requirements, see the "Unsupported graphics hardware" section. Minimum system requirements for Zoo Tycoon 2
Unsupported memory hardwareWhen you start Zoo Tycoon 2, you may receive the following error:You need at least 256 MB of system memory to run Zoo Tycoon 2. (xxx MB detected).
This behavior may occur if your computer has less than 256 megabytes (MB) of random access memory (RAM). To resolve this issue upgrade the amount of RAM that is installed on your computer. Contact your computer manufacturer or system builder to receive more information about how to upgrade the RAM.
Supported graphics hardwareTo play Zoo Tycoon 2, your graphics hardware must have access to a minimum of 16 MB of memory. Additionally, your hardware must pass a system check when you start the game. If you received an error that your video card is not supported contact your computer manufacturer to obtain a video card which is not listed on Unsupported listed below. If your graphics hardware meets the video memory requirement and passes the system check when you start Zoo Tycoon 2 and you still experience a graphics issue see the following Microsoft Knowledge Based article: For more information about known graphic issues, click the following article number to view the article in the Microsoft Knowledge Base:889367 (http://support.microsoft.com/kb/889367/)
Known graphics issues in Zoo Tycoon 2
Unsupported graphics hardwareWhen you start Zoo Tycoon 2, if you receive the following error message, your graphics hardware did not pass the system check, and it is not supported by Zoo Tycoon 2: ZooTycoon 2 does not support the your graphics adaptor graphics card.
For information about how to upgrade your graphics hardware, visit the following Microsoft Web site: http://www.microsoft.com/windowsxp/using/moviemaker/expert/dunn_03august11_vc.mspx (http://www.microsoft.com/windowsxp/using/moviemaker/expert/dunn_03august11_vc.mspx) The following graphics adaptors, chips, and chip sets are not supported by Zoo Tycoon 2.Note The following list is organized by manufacturer.
REFERENCESFor information about how to contact your graphics hardware vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 (http://support.microsoft.com/kb/65416/) Hardware and software vendor contact information, A-K
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
60781 (http://support.microsoft.com/kb/60781/) Hardware and software vendor contact information, L-P 60782 (http://support.microsoft.com/kb/60782/) Hardware and software vendor contact information, Q-Z The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. APPLIES TO
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