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Article ID: 889398 - Last Review: April 7, 2006 - Revision: 2.3

Description of the Office 2000 post-Service Pack 3 hotfix package: November 24, 2004

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SUMMARY

Microsoft has released the Office 2000 post-Service Pack 3 hotfix package for Microsoft Office 2000. This article describes the following items about the hotfix package:
  • Issues that are fixed by the hotfix package
  • Prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes that are included in the hotfix package
  • The files that are contained in the hotfix package

INTRODUCTION

This article describes the Microsoft Office 2000 issue that is fixed in the Office 2000 post-Service Pack 3 (SP3) hotfix package that is dated November 24, 2004.

Issues that are fixed by the hotfix package

The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:
  • When you check the spelling in a Microsoft Office 2000 document that contains Italian language text, the Office 2000 program may unexpectedly quit. Additionally, you receive an error message that is similar to the following error message:
    Microsoft program has encountered a problem and needs to close. We are sorry for the inconvenience.

    To see what data this error report contains, click here.
    When you view the data in the error report, the report contains an error signature that is similar to the following error signature:
       Application name  Application version  Module name  Module version  Offset
       ----------------------------------------------------------------------------
       Winword.exe       9.0.0.8216           Mssp3it.dll  1.0.0.32        00017d56
    
    Note In the error message, program is the name of the Office 2000 program that you received the error message in.

MORE INFORMATION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

  • The Optimized and Full-File versions of this hotfix are a post-Office 2000 SP3 hotfix. To install the hotfix, you must have Office 2000 SP3 installed.

    For additional information about Office 2000 SP3, click the following article number to view the article in the Microsoft Knowledge Base:
    326585  (http://support.microsoft.com/kb/326585/ ) Description of the Office 2000 Service Pack 3
  • This hotfix requires Microsoft Windows Installer 2.0 or a later version.

    For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
    811002  (http://support.microsoft.com/kb/811002/ ) Office 2000 updates and patches released after September 2002 may require Windows Installer 2.0

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.

Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

Office 2000

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size     File name
   ---------------------------------------------------------------------
   24-Nov-2004  21:46  557,568  Mssp3itff.msp (full-file/administrative)
   24-Nov-2004  21:42  549,888  Mssp3itop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:
   Date         Time   Version   Size     File name
   ---------------------------------------------------
   06-Jul-2004  05:48  1.0.0.48  671,744  Msspell3.dll

Office 2000 MultiLanguage Pack

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   ----------------------------------------------------------------------
   24-Nov-2004  23:24  4,814,336  Lpkcd1ff.msp (full-file/administrative)
   24-Nov-2004  23:21  1,012,224  Lpkcd1op.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:
   Date         Time   Version      Size       File name
   --------------------------------------------------------------------
   13-May-2003  09:06  5.5.3189.0     154,112  Emsabp32.dll (French)
   09-May-2003  21:30  5.5.3189.0     154,112  Emsabp32.dll (German)
   13-May-2003  09:13  5.5.3189.0     154,112  Emsabp32.dll (Italian)
   13-May-2003  09:31  5.5.3189.0     154,112  Emsabp32.dll (Norwegian)
   20-May-2003  11:38  5.5.3188.0     135,440  Emsui32.dll  (French)
   05-Jun-2003  21:32  5.5.3188.0     135,440  Emsui32.dll  (German)
   20-May-2003  11:40  5.5.3188.0     135,440  Emsui32.dll  (Italian)
   20-May-2003  09:58  5.5.3188.0     131,344  Emsui32.dll  (Norwegian)
   16-May-2003  08:25  5.5.3187.0     557,328  Exsec32.dll  (French)
   19-May-2003  22:48  5.5.3187.0     553,232  Exsec32.dll  (German)
   16-May-2003  08:32  5.5.3187.0     549,136  Exsec32.dll  (Italian)
   16-May-2003  08:45  5.5.3187.0     545,040  Exsec32.dll  (Norwegian)
   05-Dec-2002  10:10  3.0.0.35     1,564,672  Msgrit32.dll (Italian)
   28-Feb-2003  16:08  1.7.0.82       364,603  Mspfr32.dll  (French)
   06-Jul-2004  05:48  1.0.0.48       671,744  Msspell3.dll (Italian)
   29-Jan-2003  18:38  7.0.0.16       311,296  Msthel32.dll (Italian)
   16-May-2003  08:25  8.30.3173.0    798,992  Outex.dll    (French)
   16-May-2003  16:14  8.30.3173.0    798,992  Outex.dll    (German)
   16-May-2003  08:32  8.30.3173.0    786,704  Outex.dll    (Italian)
   16-May-2003  08:45  8.30.3173.0    782,608  Outex.dll    (Norwegian)
   16-May-2003  08:25  9.0.6718.0     372,787  Pstprx32.dll (French)
   16-May-2003  16:14  9.0.6718.0     372,787  Pstprx32.dll (German)
   16-May-2003  08:32  9.0.6718.0     372,787  Pstprx32.dll (Italian)
   16-May-2003  08:45  9.0.6718.0     368,691  Pstprx32.dll (Norwegian)
   18-Dec-2003  21:53  9.0.0.8313     708,659  Ww9intl.dll  (Norwegian)
Note For more information about how to install this hotfix package, see the Readme.txt file that is included in the package.

REFERENCES

For additional information about the terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates


APPLIES TO
  • Microsoft Office 2000 with MultiLanguage Pack
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kboffice2000presp4fix kbhotfixrollup kbbug kbfix KB889398

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