Disabled COM add-ins affect the functionality of Outlook Connector

Disabled COM add-ins affect the functionality of Microsoft Office Outlook Connector. Therefore, when COM add-ins are disabled, Outlook Connector may not function as you expect. Some symptoms of this issue include the following:

• The Outlook Connector menu does not appear.
• The status bar does not function correctly.

This issue may occur after Microsoft Outlook repeatedly crashes. When Outlook repeatedly crashes, some COM add-ins may be disabled. The disabled COM add-ins affect the functionality of Outlook Connector.

To resolve this issue, enable the disabled COM add-ins. To find the COM add-ins that are installed on your computer, follow these steps:

1. Start Outlook.
2. On the Tools menu, click Options.
3. On the Other tab, click Advanced Options.
4. In the Advanced Options dialog box, click COM Add-Ins.

To enable the disabled COM add-ins, follow these steps:

1. On the Help menu, click About Microsoft Office Outlook.
2. In the About Microsoft Office Outlook dialog box, click Disabled Items.
3. Click a COM add-in, and then click Enable.

If the issue that is mentioned in the "Symptoms" section is not resolved after you enable the COM add-ins, you may have to reset the load behavior of Outlook Connector. To do this, follow these steps:

1. Click Start, click Control Panel, and then click Add or Remove Programs.
2. Click Microsoft Office Outlook Connector, and then click Repair.