Article ID: 889930 - View products that this article applies to.
Note Microsoft .NET Passport is now Windows Live ID. However, older versions of Money may still refer to it as one of the following:
If you purchase and then download one of the Microsoft Money products that are listed in the "Applies to" section, you may experience one of the following symptoms:
Method1: Download the Money rebate information or online purchaseIf you closed the rebate coupon page, or if you have to download the online purchase, visit the appropriate Microsoft Web site. Then, follow the instructions that appear on the screen.
Microsoft Money 2007 & Microsoft Money Plus
http://corporate.digitalriver.com/Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Microsoft Money 2006
http://www.microsoft.com/money/special/ThankYou2006.mspxMicrosoft Money 2005
http://www.microsoft.com/money/special/ThankYou.mspxIf Money appears as the Trial version, continue to Method 2.
Note The Microsoft Money 2004 download is no longer available. For more information about the latest Money products that are available for purchase, visit the following Microsoft Web site:
Method 2: Upgrade a Money trial version installationIf you already have Money installed and it is displayed as the Trial version, follow these steps.
Step 1: Verify the Windows Live ID credentialsMoney may appear as a trial version if you log on to your Money data file by using a different set of Windows Live ID credentials than the credentials that you used to purchase Money. To verify that the Windows Live ID is the same, follow these steps:
Step 2: Restart the computer and then start Money to download additional components
Method 3: Troubleshoot the Money installation
Money 2007 and Money PlusVisit the following Web site, and then use the credentials that were sent in the e-mail message confirmation from Digital River:
http://corporate.digitalriver.com/Note This Web site was mentioned in your purchase confirmation e-mail message. If you experience any difficulty when you try to access this Web site, contact the Microsoft Online Store:
Money 2005 and Money 2006
Method 4: Remove and then reinstall MoneyIf you have made sure that you are logged on by using the correct Windows Live ID and that there are no firewall programs that are interfering with Money’s download, the problem may be the Trial installation. To troubleshoot this issue, remove and then reinstall Money. To do this, follow these steps:
For more information about how to obtain Microsoft Money Trial Edition, visit the following Microsoft Web site:
http://www.microsoft.com/money/freetrial_info.mspxIf you have to reinstall Money 2006 by using the following MSN Web site, you must change the date to 12/31/2006:
https://billing.msn.comIf you do not change the date, you receive an error message that states that Money 2006 has expired upon installation.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 889930 - Last Review: October 26, 2007 - Revision: 6.4