Article ID: 890391 - View products that this article applies to.
When you try to install a Microsoft Office 2000, Microsoft Office XP, or Microsoft Office 2003 application or component on your Microsoft Windows XP-based computer, you may receive an error message that is similar to the following error message, where cdrom is the letter of your CD drive:
Note The error number may vary. For example, the error message may include "Error: 5".
Error 1926. Could not set file security for file 'cdrom:\Config.MSI\'. Error: 4 Verify that you have sufficient privileges to modify the security permissions for this file.
You may also receive this error message when you try to install an Office 2000 application or component on your Microsoft Windows 2000-based computer.
This issue may occur on a Windows XP-based computer if the System account does not have the Full Control permission on the hard disk drive where you want to install an Office application or component. This issue may occur on a Windows 2000-based computer if the Everyone group does not have the Full Control permission on the hard disk drive where you want to install an Office application or component.
Windows XPTo resolve this issue on your Windows XP-based computer, follow these steps:
Windows 2000To resolve this issue on your Microsoft Windows 2000-based computer, you must grant the Everyone group the Full Control permission to the hard disk where you want to install Office. To do this, follow these steps:
Before you install Office 2000 again, you can use the Eraser2000.exe utility to remove all Office 2000 files from your computer. For additional information about how to use the Eraser2000.exe utility, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/239938/ )OFF2000: Utility to completely remove remaining Office CD1 files and registry entries
Article ID: 890391 - Last Review: September 23, 2011 - Revision: 2.0