Article ID: 890549 - Last Review: July 24, 2007 - Revision: 1.12 You cannot format a shared cluster hard disk volume, and you receive "The format did not complete successfully" error message in Windows Server 2003
On This PageSYMPTOMSYou cannot format a shared cluster hard disk volume. When you try to format a shared cluster hard disk volume, the format operation appears to complete, but after the format operation reaches 100 percent, you receive the following error message from the Logical Disk Manager service:
The format did not complete successfully. 257937
(http://support.microsoft.com/kb/257937/
)
How to format an existing partition on a shared cluster hard disk
RESOLUTIONHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesNo prerequisites are required.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit versionsDate Time Version Size File name -------------------------------------------------------------- 17-Dec-2004 03:12 5.2.3790.242 66,560 Resrcmon.exe Windows Server 2003, Enterprise Edition for Itanium-based SystemsDate Time Version Size File name -------------------------------------------------------------- 17-Dec-2004 03:12 5.2.3790.242 174,080 Resrcmon.exe IA-64 WORKAROUNDTo work around this problem, use one of the following methods.
Method 1: Delete the physical hard disk resource, format the hard disk volume that you want, and then re-create the physical hard disk resourceImportant All nodes that are in the cluster must be online before you use this method.
Method 2: Disable the Clusdisk.sys filter driver, format the hard disk volume that you want, and then enable the Clusdisk.sys filter driverImportant Only one node that is in the cluster must be running during this method. Therefore, before you use this method, shut down all the other nodes that are in the cluster.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor additional information, click the following article number to view the article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates For help with common system maintenance tasks in Windows Vista, visit the following Microsoft Web page:Fix problems with common system maintenance tasks
(http://support.microsoft.com/gp/system_maintenance_for_windows)
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