When you use mail merge to create a new activity on a Microsoft CRM Sales for Outlook client, the Actual End date for the activity is not set

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SYMPTOMS

You use mail merge to create a new activity on a Microsoft Business Solutions CRM Sales for Outlook client. The Actual End date for this activity is not set and shows the default value of NULL.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 (http://support.microsoft.com/kb/904435/ ) Update Rollup 2 is available for Microsoft CRM 1.2