Help and Support

Article ID: 890831 - Last Review: June 5, 2006 - Revision: 1.6

You cannot use Input Method Editor when you use MSN Messenger in Windows XP with Service Pack 2

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SYMPTOMS

When you minimize the Microsoft MSN Messenger main window and you then receive a message on your Microsoft Windows XP-based computer with Service Pack 2 (SP2) applied, you cannot use Input Method Editor (IME) to enter characters into MSN Messenger. However, you can use the keyboard to type characters into MSN Messenger.

Note These keyboard-generated characters will be from a Roman character set.

RESOLUTION

The following file is available for download from the Microsoft Download Center:
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Download the KB890831 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=A5BE0AED-6C32-4B49-9A4C-A5C458B5B984&displaylang=en)
Release Date: January 12, 2005

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Windows XP Professional Service Pack 2 (SP2)
  • MSN Messenger 6.2
Keywords: 
kbhotfixserver kbqfe atdownload kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB890831

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