An event that is logged in the Security log does not in include the IP address or the computer name of the Terminal Services client

Article translations Article translations
Article ID: 891076 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
Expand all | Collapse all

On This Page

SYMPTOMS

When a Windows Terminal Services client successfully logs on to a terminal server, an event is logged in the Security log. However, this event does not include the IP address or the computer name of the Terminal Services client.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Microsoft Windows 2000 Service Pack 4.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size   File name
   ---------------------------------------------------------
   06-Jan-2005  05:38  5.0.2195.7018     336,656  Msgina.dll       
   06-Jan-2005  04:29  5.0.2195.7017   6,278,656  Sp3res.dll 
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.After you apply this hotfix, the problem that is described in the "Symptoms" section continues to occur. To finish resolving the problem, follow these steps:
  1. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  2. Add the following entry:
    • Entry name: LogTSSuccess
    • Value type: REG_DWORD
    • Value : 1
  3. Locate the following regisry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\System\TermService
  4. Add the following value to the EventMessageFile entry:
    ;%SystemRoot%\System32\Sp3res.dll
    Note Include the semicolon (;).
When you view the event details in Event Viewer after you install the hotfix and add the LogTSSuccess registry entry, an event that is similar to the following is logged in the Security log:


Terminal Services Remote Logon Success:
User: UserName
Domain: DomainName
Error Code: 0x0 Source
Network Address: IPAddress

Note The EventMessageFile entry is automatically added when you install Windows 2000 Service Pack 4. The EventMessageFile entry may cause Citrix MetaFrame event logging to stop working. If this issue occurs, contact Citrix to obtain a possible workaround or resolution to this issue.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server product
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For additional information about how to turn on the functionality to log IP addresses when an unsuccessful logon attempt occurs, click the following article number to view the article in the Microsoft Knowledge Base:
328478 Security event does not contain an IP address or computer name when an unsuccessful logon attempt occurs
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 891076 - Last Review: October 27, 2013 - Revision: 1.6
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
Keywords: 
kbnosurvey kbarchive kbautohotfix kbbug kbfix kbwin2000presp5fix kbhotfixserver kbqfe KB891076

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com