Local users cannot publish a report to a local share in Internet Security and Acceleration Server 2004

View products that this article applies to.

SYMPTOMS

When a local user tries to publish a report to a local share, the report does not successfully publish. The local user receives the following error message in the ISA Server Management alerts pane:

The failure is due to error: General access denied error

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To work around this problem, specify a local path instead of a local share.

An example of a local path is DriveName:\ShareFolder.
An example of a local share is \\LocalServerName\ShareFolder.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

Steps to reproduce the problem

On the ISA Server 2004 computer, create a local user who is named User1.
On the ISA Server 2004 computer, create a local network share folder.
Grant User1 Write access only to the local share.
In the ISA Server Management Console, create a new report.
In the New Report Wizard, in the Published reports directory text box, type the name of your local shared folder.
Click to select the Publish using this account check box, type the user name and password for User 1.
Complete the New Report Wizard.

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