FIX: You receive a 17883 error message and SQL Server 2000 may stop responding to other requests when you perform large in-memory sort operations

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Article ID: 891268 - View products that this article applies to.
Bug #: 473386 (SQL Server 8.0)
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SUMMARY

This article describes the following about this hotfix release:
  • The issues that are fixed by this hotfix package.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that are contained in the hotfix package.

SYMPTOMS

When you perform large in-memory sort operations in Microsoft SQL Server 2000, SQL Server may not yield to the SQL Server User Mode Scheduler (UMS). This behavior could lead to stalled worker requests. When this problem occurs, connection timeouts and other time-sensitive operations may fail. When this problem occurs, you typically receive a 17883 error message in the SQL Server error log. For example, you receive an error message that is similar to the following:
2003-03-21 08:22:20.27 server Error: 17883, Severity: 1, State: 0
2003-03-21 08:22:20.27 server Process 51:0 (dbc) UMS Context 0x018DA930 appears to be non-yielding on Scheduler 0.
For a list of previous hotfixes, see the "Microsoft SQL Server 2000 post-Service Pack 3 or Microsoft SQL Server 2000 post-Service Pack 3a hotfixes" section in the following Microsoft Knowledge Base article:
290211 How to obtain the latest SQL Server 2000 service pack

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
290211 How to obtain the latest SQL Server 2000 service pack

Hotfix information

Prerequisites

This hotfix requires SQL Server 2000 Service Pack 3 (SP3). For additional information about how to obtain SQL Server 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
290211 How to obtain the latest SQL Server 2000 service pack
290211 How to obtain the latest SQL Server 2000 service pack
Additionally, this hotfix requires that you also have SQL Server 2000 hotfix build 2000.80.977 installed. For additional information about SQL Server 2000 Post SP3a hotfix build 2000.80.977, click the following article number to view the article in the Microsoft Knowledge Base:
888007 You receive a "The product does not have a prerequisite update installed" error message when you try to install a SQL Server 2000 post-Service Pack 3 hotfix

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
SQL Server 2000, 32-bit versions
  Date         Time   Version        Size       File name
  ----------------------------------------------------------
  11-Dec-2004  02:21  2000.80.996.0    664,128  Autoplt.dll      
  11-Dec-2004  02:20  2000.80.996.0     78,400  Console.exe
  11-Dec-2004  02:21  2000.80.996.0    332,352  Ctasksui.dll
  11-Dec-2004  02:21  2000.80.996.0    315,968  Custtask.dll     
  11-Dec-2004  02:21  2000.80.996.0     33,340  Dbmslpcn.dll     
  11-Dec-2004  02:21  2000.80.996.0  1,905,216  Dtspkg.dll       
  11-Dec-2004  02:21  2000.80.996.0    528,960  Dtspump.dll      
  11-Dec-2004  02:21  2000.80.996.0     41,536  Dtsrun.exe       
  11-Dec-2004  02:21  2000.80.996.0  1,557,052  Dtsui.dll        
  11-Dec-2004  02:21  2000.80.996.0    639,552  Dtswiz.dll       
  11-Dec-2004  02:21  2000.80.996.0    352,828  Isqlw.exe        
  11-Dec-2004  02:21  2000.80.996.0     82,492  Itwiz.exe        
  11-Dec-2004  02:21  2000.80.996.0     90,692  Msgprox.dll      
  29-Oct-2004  08:16  8.11.41022.0     226,304  Mssdi98.dll      
  11-Dec-2004  02:21  2000.80.996.0     62,024  Odsole70.dll     
  11-Dec-2004  02:22  2000.80.996.0     25,144  Opends60.dll
  11-Dec-2004  00:23                    17,576  Opends60.lib
  11-Dec-2004  02:21  2000.80.996.0     57,904  Osql.exe         
  11-Dec-2004  02:21  2000.80.996.0    279,104  Pfutil80.dll     
  11-Dec-2004  02:21  2000.80.996.0    143,940  Qrdrsvc.exe      
  11-Dec-2004  02:21  2000.80.996.0    221,768  Replprov.dll     
  11-Dec-2004  02:21  2000.80.996.0    307,784  Replrec.dll      
  11-Dec-2004  02:21  2000.80.996.0    287,304  Rinitcom.dll     
  11-Dec-2004  02:21  2000.80.996.0     78,416  Sdiclnt.dll      
  11-Dec-2004  02:21  2000.80.996.0     66,112  Semmap.dll       
  11-Dec-2004  02:21  2000.80.996.0     57,916  Semnt.dll        
  11-Dec-2004  02:21  2000.80.996.0    492,096  Semobj.dll       
  11-Dec-2004  02:21  2000.80.996.0     53,832  Snapshot.exe     
  11-Dec-2004  02:20  2000.80.996.0     28,672  Sqlagent.dll     
  11-Dec-2004  02:21  2000.80.996.0    311,872  Sqlagent.exe     
  11-Dec-2004  02:20  2000.80.996.0    168,001  Sqlakw32.dll     
  11-Dec-2004  00:07                     4,352  Sqlakw32.lib
  11-Dec-2004  02:21  2000.80.996.0     33,344  Sqlctr80.dll     
  11-Dec-2004  02:21  2000.80.996.0    815,676  Sqldata.dll      
  11-Dec-2004  02:21  2000.80.996.0  4,215,360  Sqldmo.dll       
  11-Dec-2004  02:21                    25,172  Sqldumper.exe    
  11-Dec-2004  02:21  2000.80.996.0    156,224  Sqlmaint.exe     
  11-Dec-2004  02:21  2000.80.996.0    180,792  Sqlmap70.dll     
  11-Dec-2004  02:21  2000.80.996.0    188,992  Sqlmmc.dll       
  11-Dec-2004  02:21  2000.80.996.0    401,984  Sqlqry.dll       
  11-Dec-2004  02:21  2000.80.996.0     57,920  Sqlrepss.dll     
  11-Dec-2004  02:21  2000.80.996.0  7,716,945  Sqlservr.exe     
  11-Dec-2004  02:21  2000.80.996.0    590,396  Sqlsort.dll      
  11-Dec-2004  02:21  2000.80.996.0     45,644  Sqlvdi.dll       
  11-Dec-2004  02:21  2000.80.996.0    106,588  Sqsrvres.dll     
  11-Dec-2004  02:21  2000.80.996.0     33,340  Ssmsgnet.dll     
  11-Dec-2004  02:21  2000.80.996.0     33,340  Ssmslpcn.dll     
  11-Dec-2004  02:21  2000.80.996.0     33,340  Ssmsqlgc.dll     
  11-Dec-2004  02:21  2000.80.996.0     33,340  Ssmssnet.dll     
  11-Dec-2004  02:21  2000.80.996.0     82,492  Ssnetlib.dll
  11-Dec-2004  02:21  2000.80.996.0     25,148  Ssnmpn70.dll     
  11-Dec-2004  02:21  2000.80.996.0    123,456  Stardds.dll      
  11-Dec-2004  02:21  2000.80.996.0    158,240  Svrnetcn.dll
  11-Dec-2004  02:21  2000.80.996.0     76,416  Svrnetcn.exe     
  11-Dec-2004  02:21  2000.80.996.0     49,228  Ums.dll          
  11-Dec-2004  02:21  2000.80.996.0     74,304  Xplog70.dll      
  11-Dec-2004  02:21  2000.80.996.0     98,872  Xpweb70.dll
  10-Dec-2004  23:59  2000.80.996.0    159,813  Replres.rll
  11-Dec-2004  00:26  2000.80.996.0    172,032  Semobj.rll
  10-Dec-2004  23:52  2000.80.996.0     28,672  Sqlevn70.rll
  11-Dec-2004  00:14  2000.80.996.0    479,232  Sqlmmc.rll
SQL Server 2000, 64-bit version
  Date         Time   Version        Size        File name     Platform
  ---------------------------------------------------------------------
  11-Dec-2004  09:29  2000.80.996.0      56,832  Dbmslpcn.dll
  11-Dec-2004  09:28  2000.80.996.0     528,960  Dtspump.dll
  11-Dec-2004  09:29  2000.80.996.0     185,856  Msgprox.dll   IA-64
  29-Oct-2004  08:16  8.11.41022.0      742,912  Mssdi98.dll
  11-Dec-2004  09:29  2000.80.996.0     151,040  Odsole70.dll
  11-Dec-2004  09:30  2000.80.996.0      27,136  Opends60.dll  IA-64
  11-Dec-2004  02:31                     19,880  Opends60.lib
  11-Dec-2004  09:29  2000.80.996.0     148,992  Osql.exe
  11-Dec-2004  09:29  2000.80.996.0     353,280  Qrdrsvc.exe   IA-64
  11-Dec-2004  09:30  2000.80.996.0     534,528  Replprov.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0     769,024  Replrec.dll   IA-64
  11-Dec-2004  09:30  2000.80.996.0     650,240  Rinitcom.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0     160,768  Semmap.dll
  11-Dec-2004  09:30  2000.80.996.0     132,608  Semnt.dll
  11-Dec-2004  09:29  2000.80.996.0      88,576  Snapshot.exe  IA-64
  11-Dec-2004  09:28  2000.80.996.0      10,240  Sqlagent.dll  IA-64
  11-Dec-2004  09:29  2000.80.996.0   1,055,232  Sqlagent.exe  IA-64
  11-Dec-2004  09:30  2000.80.996.0      90,112  Sqlboot.dll   IA-64
  11-Dec-2004  09:30  2000.80.996.0      32,256  Sqlctr80.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0     812,032  Sqldata.dll   IA-64
  11-Dec-2004  09:30  2000.80.996.0  13,845,504  Sqldmo.dll    IA-64
  11-Dec-2004  09:29                     39,936  Sqldumper.exe IA-64
  11-Dec-2004  09:29  2000.80.996.0     493,568  Sqlmaint.exe  IA-64
  11-Dec-2004  09:30  2000.80.996.0      23,040  Sqlmap70.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0     152,064  Sqlrepss.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0  25,253,888  Sqlservr.exe  IA-64
  11-Dec-2004  09:30  2000.80.996.0     616,960  Sqlsort.dll   IA-64
  11-Dec-2004  09:30  2000.80.996.0     120,320  Sqlvdi.dll    IA-64
  11-Dec-2004  09:30  2000.80.996.0     227,328  Sqsrvres.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0      53,760  Ssmslpcn.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0      59,904  Ssmsqlgc.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0     256,000  Ssnetlib.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0      20,992  Ssnmpn70.dll  IA-64
  11-Dec-2004  09:30  2000.80.996.0     430,080  Svrnetcn.dll  IA-64
  11-Dec-2004  09:29  2000.80.996.0     185,856  Svrnetcn.exe  IA-64
  11-Dec-2004  09:30  2000.80.996.0     183,296  Xplog70.dll   IA-64
  11-Dec-2004  09:30  2000.80.996.0     187,392  Xpweb70.dll   IA-64
  11-Dec-2004  02:48  2000.80.996.0     146,432  Replres.rll
  11-Dec-2004  02:31  2000.80.996.0      19,968  Sqlevn70.rll

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Microsoft SQL Server 2000 Service Pack 4.

MORE INFORMATION

The following factors are guidelines. Processor speeds, memory, and disk speed can cause factors to vary.
  • The sort must occur in memory and mustcontain a million rows. Typically, 120 million or more rows are required to experience the problem.
  • The computer must be able to support a very large sort memory grant. This grant is generally 8 GB or larger. To accomplish this, the computer must have approximately 64 GB or more of physical memory.
Note The hotfix in this article is rolled up in a similar Microsoft Knowledge Base article. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
891017 FIX: SQL Server 2000 may stop responding to other requests when you perform a large deallocation operation
For additional information about the 17883 error message, click the following article number to view the article in the Microsoft Knowledge Base:
319892 New concurrency and scheduling diagnostics added to SQL Server
For additional information about the naming schema for Microsoft SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 891268 - Last Review: November 2, 2007 - Revision: 3.3
APPLIES TO
  • Microsoft SQL Server 2000 Developer Edition
  • Microsoft SQL Server 2000 Standard Edition
  • Microsoft SQL Server 2000 Enterprise Edition
  • Microsoft SQL Server 2000 Personal Edition
  • Microsoft SQL Server 2000, Workgroup Edition
  • Microsoft SQL Server 2000 Desktop Engine (Windows)
  • Microsoft SQL Server 2000 Enterprise Edition 64-bit
Keywords: 
kbdatabase kbsqlserv2000presp4fix kbquery kbbug kbfix kbhotfixserver kbqfe KB891268

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