You receive a "The file is needed" error message during the Mini-Setup phase of Sysprep on a computer that is running the Japanese version of Windows 2000

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Article ID: 891276 - View products that this article applies to.
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SYMPTOMS

You install the Japanese version of Microsoft Windows 2000 on a computer by using an image that was created by the System Preparation tool (Sysprep.exe). During the Mini-Setup phase, you receive the following error message:
The file file name on Windows 2000 product name CD-ROM is needed. Type the path where the file is located, and then click OK.

CAUSE

This issue occurs if both the following conditions are true:
  • The source files are damaged and cannot be copied from the installation folder.
  • You use the InstallFilesPath entry in the [Unattended] section of the Sysprep.inf file, and the source files are not contained in the folder location that you specified.

    Note The installation folder is defined by using the InstallFilesPath entry in the [Unattended] section of the Sysprep.inf file. The default location of the installation folder is drive:\Sysprep\i386.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1

Delete the InstallFilesPath=c:\sysprep\i386 entry in the [Unattended] section of the Sysprep.inf file. This entry specifies the location of files that Mini-Setup requires. These files include a language file for installing an additional code page.

Additionally, the installation folder that the InstallFilesPath entry specifies may be referenced when Mini-Setup uses the Cmdlines.txt file to install a program. You can delete this entry when you do not have to add a language file or install a program after you run Sysprep.

Method 2

Prepare the required folders and files. When the Sysprep.inf file includes the InstallFilesPath entry, the folder and subfolder that InstallFilesPath specifies are used as an installation folder. When you include the InstallFilesPath=c:\sysprep\i386 entry in Sysprep.inf, you can avoid the problem by creating the following folders and populating them with the required files:
  • c:\sysprep\i386
  • c:\sysprep\i386\lang
  • c:\sysprep\i386\lang\jpn
If Mini-Setup cannot locate the installation folders, the problem may still occur.

If you do not use the Cmdlines.txt file to install additional programs or if you do not use a file that specifies a language codepage, delete the InstallFilesPath entry from the [Unattended] section of the Sysprep.inf file. For additional information about how to create the Cmdlines.txt file, click the following article number to view the article in the Microsoft Knowledge Base:
238955 How to use Cmdlines.txt file during Sysprep.exe Setup Wizard

MORE INFORMATION

You may still be prompted that a file is needed. In this scenario, you can point to the folder that contains the required file. The following is a list of files that you may be prompted for during the Mini-Setup phase of Sysprep.

Dictionary (.dic) files

  • Imejpnm.dic
  • Imejpch.dic
  • Imejpln.dic
  • Imejpst.dic
  • Imejptk.dic
  • Imejpzp.dic
Dictionary (.dic) files are located in the drive:\Winnt\Ime\Imejp\Dicts folder.

DLL (.dll) file

  • Imejpcus.dll
This DLL (.dll) file is located in the drive:\Winnt\Ime\Imejp folder.

Font (.fon) file

  • Serife.fon
This font (.fon) file is located in the drive:\Winnt\Fonts folder.

National language support (.nls) file

  • Xjis.nls
This national language support (.nls) file is located in the drive:\Winnt\System32 folder.

Properties

Article ID: 891276 - Last Review: October 30, 2006 - Revision: 2.2
APPLIES TO
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbwinservsetup kbtshoot kbsetup kbprb KB891276

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