FIX: You experience problems after you install Windows Server 2003 Service Pack 1 or Service Pack 2 on a server that is running Application Center 2000

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Article ID: 891330 - View products that this article applies to.
Notice
A new version of this hotfix has been issued. The new version addresses additional issues that occur after you apply Windows Server 2003 SP1 or SP2 on servers that are running Application Center 2000. If you have version 1.0.781.15 of the FixAcw2k3sp1.exe file in the Application Center directory, you may have to reinstall this hotfix. You do not have to remove the previous version of the hotfix. However, if you remove the previous version, remove the server from the cluster before you use Add or Remove programs to remove the previous version.
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SUMMARY

This article describes problems that you are likely to experience after you install Microsoft Windows Server 2003 Service Pack 1 (SP1) or Service Pack 2 (SP2) on a server that is running Microsoft Application Center 2000. It also describes the hotfix that you must apply to resolve those problems.

Note Although the hotfix does not prompt for a reboot after installation, one is required.

SYMPTOMS

If Application Center 2000 exists on a server that is running Windows Server 2003 SP1, you experience one or more of the following problems:
  • When you try to connect to Localhost, you receive the following error message in your browser:
    C014006d (cannot connect to server)
    Additionally, the following error is logged in the System log:

    Event ID 10010
    Source: DCOM
    The server {200691B9-C444-4089-8C61-247621196B15} did not register with DCOM within the required timeout

  • When you try to add a member to the cluster, the wizard fails. When this problem occurs, you receive the following error message:
    C014006d
    Additionally, the following error is logged in the System log on the member:

    Event ID:10010
    Source: DCOM
    The server {200691B9-C444-4089-8C61-247621196B15} did not register with DCOM within the required timeout.

  • In the Application Center Management Console, the Member status and the Health Monitor status appear as "unknown."
  • The following error may be logged in the Application log:

    Event ID: 5031
    Source: Application Center
    Class: MicrosoftAC_Replication_Session_Authentication_ConFailed_Event
    Status: 0x80070005
    StatusMessage: Access is denied.
    DisplayName: Replication Session Authentication ConFailed

  • When you try to designate a new cluster controller, the operation fails. When this problem occurs, you receive the following error message:
    Unable to designate xxx as the cluster controller. The server is currently disabled. (0x8997053d).
    Additionally, the following error is logged in the Application log:

    Event Id: 4021
    Source: Application Center
    CLASS: MicrosoftAC_Cluster_Controller_ChangeFailed_Event
    Status: 0x8007053d
    StatusMessage: The server is currently disabled.
    DisplayName: Cluster Controller ChangeFailed

  • Microsoft COM+ applications that should be instantiated on the Component Load Balancing (CLB) cluster are instead instantiated locally.
  • The Restart IIS option on the All tasks server menu fails, and you receive the following error message:
    Class Not registered
    The following error message may be logged in the application event log:

    Event ID: 1023
    Source: Perflib
    Description: Windows cannot load extensible counter DLL MSSQL$MSAC, the first DWORD in data section is the Windows error code.

RESOLUTION

Update information

The following files are available for download from the Microsoft Download Center:

English version

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Download
Download the HotfixQFE891330.exe package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Japanese version

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Download
Download the HotfixQFE891330JA.exe package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update includes the following hotfix:
890191 FIX: An access violation may occur in the Application Center 2000 Component Load Balancing service

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   10-May-2005  15:27  1.0.781.15         38,912  Comlb.exe        
   10-May-2005  15:27  1.0.781.15         11,776  Comlbact.dll     
   07-Jun-2005  14:10  1.0.781.17         15,872  Fixacw2k3sp1.exe  

MORE INFORMATION

This hotfix automates the security changes that are required for Microsoft Application Center 2000 Service Pack 2 (SP2) to run on a Windows Server 2003 SP1-based server.

The following list describes the security changes that are made by this hotfix.
  • The Network Service account is added to the ACA_ComputerName group.
  • In Component Services, the following changes are made:
    • In the Default Com Security tab of the Properties dialog box in My Computer, the following changes are made:
      • The limits of the Access Permissions section are changed to enable Remote Access and Local Access permissions for Anonymous Logon.
      • The limits of the Launch Permissions section are changed to enable all permissions for the ACA_ComputerName group.
    • The Enforce access checks for this application section is disabled in the AC Load Balancer application.
  • Read access permission is granted to the Network Service account on the following registry key:
    HKLM\SOFTWARE\Microsoft\Application Center Server\ClbEvent
  • Full Control permission is granted to the Network Service accounts on the following registry keys:
    HKLM\SOFTWARE\Microsoft\COM3\Local Computer
    HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\CLBService
  • The FixACW2k3SP1.exe file is left behind.
  • Read access permission is granted to the ACA_ComputerName group on the following registry key:

    HKCR\CLSID\{CD210036-AC0A-43AD-808C-1D0AEAFFCC50}


    If you installed the Event and Performance logging option, read access permissions and execute access permissions are granted to the Everyone group on the MSSQL$MSAC\Binn\sqlctr80.dll file. The Event and Performance logging option is the default option.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 891330 - Last Review: June 26, 2006 - Revision: 12.5
APPLIES TO
  • Microsoft Windows Server 2003 Service Pack 2
  • Microsoft Windows Server 2003 Service Pack 1
  • Microsoft Application Center 2000 Service Pack 2
Keywords: 
kbhotfixserver kbqfe kbprb KB891330

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