Article ID: 892192 - View products that this article applies to.
When you try to use a Microsoft Windows XP Professional-based computer to view the registry on a remote Windows XP Professional-based computer, you may receive the following error message:
When you try to use a Windows XP Professional-based computer to view Event Viewer on a remote Windows XP Professional-based computer, you may receive the following error message:
Cannot open HKEY_Local_Machine: error while opening key
Access is denied
This behavior may occur if the remote computer was upgraded from Microsoft Windows 2000 to Windows XP Professional. The error messages occur because the Local Service user account does not have permissions to the following registry subkey:
To resolve this issue, use Registry Editor to grant Read Only permissions to the Local Service user account. To do this, follow these steps:
By default, Windows 2000 does not have a built-in user account named Local Service. Instead, the Remote Registry Service is logged on as Local System. In Windows XP, the Remote Registry Service is logged on as Local Service.
For additional information about the required permissions for remote access to the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/314837/ )How to Manage Remote Access to the Registry