Windows Media Center Extender cannot establish a remote connection after you install Windows AntiSpyware (Beta) on a computer that is running Windows Media Center Edition 2005

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Article ID: 892374 - View products that this article applies to.
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If you install Microsoft Windows AntiSpyware (Beta) on a computer that is running Microsoft Windows Media Center Edition 2005, Windows Media Center Extender cannot establish a remote connection.

You may receive the following error message from Windows Media Center Extender for Xbox:
The Media Center for Xbox has unexpectedly disconnected from the Media Center PC. The Extender requires a connection to the computer. The Extender might have been disconnected because of network congestion, a network disconnection, or because the PC has been turned off.
You may receive an error message that is similar to the following from third-party extenders:
An error occurred while the Media Center Extender tried to communicate with the Media Center PC. Verify your network and the PC are working and then select OK to try again.


This problem is caused by a known incompatibility between Windows AntiSpyware (Beta) and Windows Media Center Extender.


When you need Windows Media Center Extender functionality, shut down Microsoft Windows AntiSpyware (Beta). To do this, right-click the notification area icon and, then click Shutdown Microsoft AntiSpyware.

To restore AntiSpyware functionality, re-start Microsoft AntiSpyware on the Start menu.


For additional information about Windows AntiSpyware (Beta), click the following article number to view the article in the Microsoft Knowledge Base:
892279 How to obtain Microsoft Windows AntiSpyware (Beta)
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.


Article ID: 892374 - Last Review: July 1, 2010 - Revision: 3.0
  • Microsoft Windows XP Media Center Edition 2005
  • Microsoft Security Essentials
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