When you use Ldp.exe to search for Active Directory objects, you cannot expand some Active Directory containers in the Active Directory Users and Computers MMC snap-in in Windows 2000

Assume that you use the Ldp.exe tool to query Active Directory for Active Directory object information or for Microsoft Exchange object information in Microsoft Windows 2000. For example, assume that you enter the following information in the Search dialog box in Ldp.exe:

CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Container,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=company,DC=com

If you select One level under Scope, enter (objectClass=container) or (Objectclass=user) next to Filter in the Search dialog box, and then run the query, the Active Directory schema cache may be corrupted.

Additionally, when you open the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in, you cannot expand some Active Directory containers such as the Users container and the Computers container.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:For additional information, click the following article number to view the article in the Microsoft Knowledge Base: