Article ID: 892524 - View products that this article applies to.
You use a messaging client computer to view a Calendar that is maintained on a Microsoft Exchange Server 2003 computer. In this scenario, you cannot save a new recurring appointment or delete an existing recurring appointment from the Calendar. When you try to save or to delete a recurring appointment, you receive the following error message:
Additionally, the following events are logged in the Application log on the Exchange Server 2003 computer:
There is not enough memory available to perform the operation.
This problem occurs if the following conditions are true:
Service pack informationTo resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/836993/EN-US/ )How to obtain the latest service packs for Exchange Server 2003
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo install this hotfix, you must have Exchange Server 2003 Service Pack 1 (SP1) installed.
For more information about how to obtain Exchange Server 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/836993/ )How to obtain the latest service packs for Exchange Server 2003
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previous hotfix.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 18-Feb-2005 05:27 6.5.7232.84 3,926,528 Cdoex.dll 18-Feb-2005 21:27 6.5.7232.84 3,647,488 Excdo.dll 18-Feb-2005 20:31 6.5.7232.84 3,257,856 Mdbmsg.dll 08-Oct-2004 02:12 3,304 Redir.asp 18-Feb-2005 21:05 6.5.7232.84 5,166,592 Store.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Exchange Server 2003 Service Pack 2.
After you install this hotfix, you can delete existing recurring appointments so that the number of recurring appointments on the Calendar is under the limit. After you delete the existing recurring appointments, you can save new recurring appointments.
For more information about Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/817903/ )New naming schema for Exchange Server software update packages