Article ID: 892548 - View products that this article applies to.
You perform a search in Microsoft Business Solutions CRM 1.2 Sales for Outlook (the Outlook client). When you use an asterisk (*) to indicate a wildcard character, no records are returned. If you use a percent sign (%) to indicate a wildcard character when you perform the same search, records are returned.
The Outlook client uses the percent sign as the wildcard character for searches. It does not use the asterisk as the wildcard character.
Note The Microsoft CRM Web application uses the asterisk as the wildcard character in searches.
If you are using the Outlook client, use a percent sign to indicate a wildcard character in searches.
Steps to reproduce the behaviorThis example assumes that the following conditions are true: