Description of the Windows SharePoint Services post-Service Pack 1 hotfix package: January 27, 2005

This article describes the Microsoft Windows SharePoint Services issue that is fixed in the Microsoft Windows SharePoint Services post-Service Pack 1 hotfix package that is dated January 27, 2005.

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

• You receive a "The user does not exist." error message when you try to delete a user from the Web site collection
  
  You cannot remove a user from a Web site collection in Windows SharePoint Services. When you click to select the check box that appears next to the name of the user on the Manage Site Collection Users page, click Remove Selected Users, and then click OK.When you are prompted to confirm the removal, you receive the following error message:
  The user does not exist.
  This problem occurs if the logon name of the user in Active Directory directory service contains one or more single straight quotation mark characters ('). For example, this problem occurs if the logon name of the user is DomainName\ClaireO'Donnell.

Service pack information

This problem was first corrected in Windows SharePoint Services Service Pack 2.

To resolve this problem, obtain the latest service pack for Windows SharePoint Services. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The optimized and full-file versions of this hotfix are post-Windows SharePoint Services Service Pack 1 hotfixes. To install the hotfix, you must have Windows SharePoint Services Service Pack 1 (SP1) installed. For more information about Windows SharePoint Services Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify any registry keys to enable any hotfixes that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Windows Installer .msp file information. After the hotfix is installed, the English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:Additional notes:

• For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
• For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
  http://www.microsoft.com/office/ork/updates/patch_o2k3.htm (http://www.microsoft.com/office/ork/updates/patch_o2k3.htm)

For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base: