Article ID: 892932 - Last Review: October 9, 2011 - Revision: 2.0

You receive a Stop error message when you use the Remote Installation Service to deploy a Windows Server 2003 Remote Installation Preparation image on a client computer

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SYMPTOMS

When you use the Remote Installation Service (RIS) to deploy a Microsoft Windows Server 2003 Remote Installation Preparation image on a client computer, you receive one of the following Stop error messages:
STOP 0x00000024
STOP 0x00000027
STOP 0x00000050
STOP 0x0000007e
STOP 0x0000008e
Additionally, a memory dump file shows that pool corruption has occurred.

These symptoms occur if the following conditions are true:
  • A flash card is attached to the primary master hard disk.
  • The flash card is disabled in the Basic Input/Output System (BIOS).
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CAUSE

This problem occurs because Windows detects the flash card even though the flash card is disabled in the BIOS.
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RESOLUTION

Service pack information

For more information about how to obtain the latest service pack for Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003
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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, Itanium-based versions
   Date         Time   Version       Size     File name    Platform
   --------------------------------------------------------------------
   22-Jan-2005  00:58  5.2.3790.255  899,584  Setupdd.sys  IA-64
Windows Server 2003, 32-bit versions
   Date         Time   Version       Size     File name    
   ------------------------------------------------------------
   22-Jan-2005  01:14  5.2.3790.255  431,616  Setupdd.sys
Important You have to install the hotfix on the source image before you run Riprep.exe.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION



For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
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Keywords: 
kbautohotfix kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB892932
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