FIX: Some PAL format digital video cameras are incorrectly detected as NTSC format digital video cameras

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Article ID: 893008 - View products that this article applies to.
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Symptoms

Some Phase Alternating Line (PAL) format digital video (DV) cameras are incorrectly detected as National Television Standards Committee (NTSC) format DV cameras. This problem can cause corrupted video output.

Cause

If a PAL-format DV camera incorrectly reports that it supports MPEG2TS data format, the PAL-format DV camera is incorrectly assumed to be an NTSC format DV camera.

Resolution

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next release that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following file is available for download from the Microsoft Download Center:
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Download
Download the WindowsXP-KB893008-x86-ENU.exe package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   19-Jan-2005  20:21  5.3.2600.2601      51,200  Msdv.sys

Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 893008 - Last Review: June 20, 2014 - Revision: 3.0
Applies to
  • Microsoft DirectX 9.0b
Keywords: 
kbtshoot kbfix kbqfe kbhotfixserver KB893008

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