Article ID: 893056 - View products that this article applies to.
You are using a computer that is running Microsoft Windows XP Service Pack 2 (SP2) or a later version, or Microsoft Windows XP Tablet PC Edition 2005. When you click Turn Off Computer on the Start menu, the Hibernate button does not appear. Instead, only the following buttons appear:
Note If your computer is a member of a domain and if you use the classic Shut Down menu, these buttons do not appear.
This is the expected behavior in Windows XP SP2 and later versions. To cause the Hibernate button to appear after you click Turn Off Computer, press the SHIFT key. When you press SHIFT, the Stand by button changes to the Hibernate button.
However, you may not easily see or remember how to access the Hibernate button when you click Turn Off Computer. Therefore, you may not use the hibernate feature in Windows as much as you want to. A hotfix is now available to cause the Hibernate button to appear when you click Turn Off Computer on the Start menu. After you apply this hotfix, all the following buttons appear when you click Turn Off Computer on the Start menu:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesNo prerequisites are required to install this hotfix.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Collapse this tableExpand this table
Hotfix installation informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
After you apply this hotfix, you must modify the Windows registry to enable the appearance of the Hibernate button. To cause the Hibernate button to appear when you click Turn Off Computer, follow these steps:
Note This hotfix is already included in Windows XP SP3, However, you must follow the previous steps to enable the hotfix if you want the Hibernate button to appear on a Windows XP SP3-based computer.
The hibernate feature has several benefits. When you use the hibernate feature, your programs and open windows do not have to be shut down or closed. The state of your computer is preserved while the computer is in hibernation. Additionally, the startup time to resume from hibernation is typically about 30 percent less than when you start the computer from the shutdown state. After the computer resumes from hibernation, your Windows desktop, data, and programs are restored. You can quickly return to where you left off. Additionally, because all your data is saved to the computer’s hard disk drive when you put the computer in hibernation, you reduce the risk of losing your work in progress.
When you use the hibernate feature, the computer does not use additional power. A desktop computer typically draws a small amount of power when it is shut down or when it is in hibernation. This amount is typically about 3 watts. A portable computer does not draw additional power from the computer's battery when the computer is in hibernation or when it is shut down.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 893056 - Last Review: February 26, 2009 - Revision: 3.1