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A new 16-bit PC card is not detected when your Windows XP-based computer resumes from hibernation

Article ID: 893089 - View products that this article applies to.

SYMPTOMS

If you remove a 16-bit PC card from your computer and then insert a new 16-bit PC card, the new 16-bit PC card is not detected. This symptom occurs if the following conditions are true:

You are using a Microsoft Windows XP-based computer.
You change PC cards while your Windows XP-based computer is in hibernation.
You resume your Windows XP-based computer from hibernation after you change PC cards.

Additionally, the old 16-bit PC card appears in Device Manager with a yellow exclamation mark next to the name of the old 16-bit PC card.

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CAUSE

This problem occurs if the old 16-bit PC card and the new 16-bit PC card have different voltage values.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP Service Pack 1 (SP1), 32-bit versions

   Date         Time   Version           Size     File name
   --------------------------------------------------------------
   25-Feb-2005  03:53  6.1.22.4          371,936  Updspapi.dll
   10-Mar-2005  02:06  5.1.2600.1640     116,096  Pcmcia.sys

Windows XP Service Pack 2 (SP2), 32-bit versions

   Date         Time   Version           Size     File name
   --------------------------------------------------------------
   10-Mar-2005  02:40  5.1.2600.2627     120,192  Pcmcia.sys

Windows XP SP1, 64-bit versions

   Date         Time   Version           Size     File name     Platform
   ------------------------------------------------------------------------
   24-Feb-2005  14:20  6.1.22.4          639,712  Updspapi.dll  IA-64
   09-Mar-2005  12:52  5.1.2600.1640     309,760  Pcmcia.sys

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

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