Description of the Access 2003 post-Service Pack 1 hotfix package: January 31, 2005

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Article ID: 893167 - View products that this article applies to.
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SUMMARY

Microsoft has released the Access 2003 post-Service Pack 1 hotfix package for Microsoft Office Access 2003. This article describes the following information about the hotfix package:
  • Issues that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart your computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains

INTRODUCTION

This article describes the Access 2003 issue that is fixed in the Access 2003 post-Service Pack 1 hotfix package that is dated January 31, 2005.

Issues that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • Access 2003 may stop responding (hang) when you try to programmatically change printer settings while one of the following conditions is true:
    • You are printing a report.
    • You have a report that contains a subreport open.
    Additionally, you may receive the following error message:
    Microsoft Access has encountered a problem and needs to close. We are sorry for the inconvenience.

MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix package:
  • The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install this version of the hotfix, you must have Office 2003 SP1 installed. For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
    842532 Description of Office 2003 Service Pack 1
  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

    However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts may occur. We support this configuration, but we do not recommend it.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information
   Date          Time    Version         Size        File name
   -----------------------------------------------------------------------------
   31-Jan-2005   19:47   5.0.2919.6304   3,424,288   Office2003-kb893167-glb.exe  

Microsoft Windows Installer .msp file information
   Date          Time    Size        File name
   ---------------------------------------------------------------------------
   31-Jan-2005   04:59   4,738,048   Msaccessff.msp (full-file/administrative)
   31-Jan-2005   04:14   1,326,080   Msaccessop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
   Date          Time    Version       Size        File name
   ------------------------------------------------------------
   29-Jan-2005   00:05   11.0.6420.0   6,634,696   Msaccess.exe

Notes
  • For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
    Strategies for Updating Office 2003 Installations

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 2.

REFERENCES

For additional information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 893167 - Last Review: July 11, 2012 - Revision: 4.0
APPLIES TO
  • Microsoft Office Access 2003
Keywords: 
kbautohotfix kbqfe kbhotfixserver kboffice2003sp1fix kbprogramming kbautomation kbreport kbprint kbfix kbhotfixrollup kboffice2003presp2fix KB893167

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