Article ID: 893618 - View products that this article applies to.
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Microsoft Business Solutions-Navision 4.0 and Microsoft Navision 4.0 are now part of Microsoft Dynamics NAV 4.0. All references to Microsoft Business Solutions-Navision or to Microsoft Navision 4.0 pertain to Microsoft Dynamics NAV.
You may experience the following problem in Microsoft Business Solutions - Navision. You receive the following error message when you rename a company while the Fin.stx file is enabled for double-byte characters:
This problem occurs because the following statement is sent to the computer that is running Microsoft SQL Server. The statement is sent when you rename a company in a Microsoft Navision database while the Fin.stx file is enabled for double-byte characters.
The following is the correct statement.
The statement must contain the "N" character for double-byte characters to be considered.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Navision service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
To work around this problem, copy the Ndbcs.dll file to the following folders:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, see the following article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates