Error message when you implement a PreCreate callout event for an entity in Microsoft Dynamics CRM 3.0: "Server was unable to read the request"

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Article ID: 894183
The hotfix that is discussed in this article is unavailable for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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Symptoms

When you implement a PreCreate callout event for an entity in Microsoft Dynamics CRM 3.0, you receive the following error message:
Server was unable to read the request.
This problem occurs if the following conditions are true:
  • An element is removed from the entityXml string.
  • You create an instance of the entity.

Resolution

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
This problem is fixed in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935730 Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available

More information

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 894183 - Last Review: June 20, 2014 - Revision: 3.0
Keywords: 
kberrmsg kbmbscustomization kbhotfixserver kbqfe kbmbsmigrate KB894183

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