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Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: February 22, 2005

Article ID: 894317 - View products that this article applies to.

SUMMARY

Microsoft has released the Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following items about the hotfix package:

Issues that are fixed in the hotfix package.
Prerequisites for installing the hotfix package.
Information about whether you must restart your computer after you install the hotfix package.
Information about whether the hotfix package is replaced by any other hotfix package.
Information about whether you must make any registry changes to use one or more of the hotfixes in the package.
Files that the hotfix package contains.

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INTRODUCTION

This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated February 22, 2005.

Issues that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

You cannot display an e-mail message form when the forms cache file (Frmcache.dat) is missing.

Consider the following scenario:

You log on to a computer by using a roaming profile that is not cached.
You use either of the following to send an e-mail message:
- A custom program that uses Collaboration Data Objects (CDO) version 1.21
- A third-party program that uses CDO version 1.21

When both of the previous conditions are true, you may receive the following error message when you try to use the custom program or the third-party program to display the e-mail message form:

Object Not Found

This problem occurs when the Frmcache.dat file is missing from the \Documents and Settings\UserName\Local Settings\Application Data\Microsoft\FORMS folder.

Note In this path, UserName is the name of the user.

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MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924

(http://support.microsoft.com/kb/870924/ )

How to obtain the latest service pack for Office 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix package:

The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For additional information about Office 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
842532
(http://support.microsoft.com/kb/842532/ )
Description of Office 2003 Service Pack 1
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

Restart information

You do not have to restart your computer after you install this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or to modify any registry keys to enable any hotfixes that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information

   Date         Time   Version            Size    File name
   --------------------------------------------------------------------------
   22-Feb-2005  19:00  5.0.2919.6304   4,241,440  Office2003-kb894317-enu.exe

Microsoft Windows Installer .msp file information

   Date         Time   Version            Size    File name
   ------------------------------------------------------------
   22-Feb-2005  17:13                  3,924,992  Olkintlff.msp
   22-Feb-2005  17:04                    495,616  Olkintlop.msp

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   22-Apr-2004  18:29  6.5.6980.84       733,888  Cdo.dll_0004
   24-Jun-2004  05:08  11.0.6361.0       116,424  Contab32.dll
   27-Aug-2004  00:47  11.0.6402.0        31,944  Dumpster.dll
   27-Aug-2004  00:48  11.0.6402.0       106,696  Emablt32.dll
   22-Jan-2005  03:04  11.0.6419.0       215,240  Emsabp32.dll
   12-Feb-2005  09:41  11.0.6422.0       703,688  Emsmdb32.dll
   12-Feb-2005  09:41  11.0.6422.0       131,784  Emsui32.dll
   19-May-2004  00:54  11.0.6355.0       778,944  Mapir.dll
   19-May-2004  00:53  11.0.6355.0        30,408  Mlshext.dll
   12-Feb-2005  09:38  11.0.6422.0     1,358,024  Msmapi32.dll
   12-Feb-2005  09:41  11.0.6422.0       717,000  Mspst32.dll
   18-Feb-2005  00:59  11.0.6423.0       653,504  Outex.dll
   11-Nov-2004  04:35  11.0.6411.0     3,057,864  Outllibr.dll
   11-Mar-2004  22:02  11.0.6254.0       279,240  Pstprx32.dll
   17-Dec-2004  03:27  11.0.6416.0       232,648  Scnpst32.dll
   17-Dec-2004  03:27  11.0.6416.0       241,352  Scnpst64.dll

Additional notes:

For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
For additional information about the differences between the two .msp files, see the "Strategies for updating Office 2003 installations" topic. To see this topic, visit the following Microsoft Web site:
Strategies for Updating Office 2003 Installations
(http://office.microsoft.com/en-us/office-2003-resource-kit/strategies-for-updating-office-2003-installations-HA001152574.aspx)

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REFERENCES

For additional information about the terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

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