In Windows XP Media Center Edition 2005, you receive a "Create Failure" error message when you try to burn a recorded TV broadcast to a video DVD

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Article ID: 894553 - View products that this article applies to.
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SYMPTOMS

You receive an error message when you try to burn a recorded TV broadcast to a video DVD. Specifically, the burn process unexpectedly stops between 0% and 5% on the progress indicator, and you receive the following error message:
Create Failure
An error has occurred in creating the CD/DVD.
These symptoms occur if the following conditions are true:
  • A recorded TV broadcast is in the PAL video format.
  • You try to burn a recorded TV broadcast by using Microsoft Windows XP Media Center Edition 2005.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size       File name
   -----------------------------------------------------------
   13-Apr-2005  21:11  5.6.0.2     5,914,112  Authorscript.dll
   25-Mar-2005  23:47  0.9.0.1       454,656  Sbeserver.exe
   09-Jul-2004  22:33  5.6.1002.0     15,872  Spupdsvc.exe
   13-Apr-2005  21:36                    499  Kb894553.cat.cdf

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 894553 - Last Review: October 9, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Windows XP Media Center Edition 2005
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB894553

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