Article ID: 894553 - View products that this article applies to.
You receive an error message when you try to burn a recorded TV broadcast to a video DVD. Specifically, the burn process unexpectedly stops between 0% and 5% on the progress indicator, and you receive the following error message:
These symptoms occur if the following conditions are true:
An error has occurred in creating the CD/DVD.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Date Time Version Size File name ----------------------------------------------------------- 13-Apr-2005 21:11 184.108.40.206 5,914,112 Authorscript.dll 25-Mar-2005 23:47 0.9.0.1 454,656 Sbeserver.exe 09-Jul-2004 22:33 5.6.1002.0 15,872 Spupdsvc.exe 13-Apr-2005 21:36 499 Kb894553.cat.cdf
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates