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A search sometimes returns incorrect results when you use a program that sends NNTP commands to search a newsgroup on your Exchange Server 2003 computer

Article ID: 894788 - View products that this article applies to.

SYMPTOMS

When you use a program that sends Network News Transfer Protocol (NNTP) commands to search a newsgroup on your Microsoft Exchange Server 2003 computer, sometimes the search for articles returns incorrect results. For example, the search may return a different article than you expect. Or, the search may return no results at all. This problem occurs even though there are existing articles that meet the search criteria.

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CAUSE

This problem occurs because of an issue with the property that is used in the function call that performs the search.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993

(http://support.microsoft.com/kb/836993/EN-US/ )

How to obtain the latest service packs for Exchange Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must be running Microsoft Exchange Server 2003 Service Pack 1 (SP1).

For more information about where to obtain Exchange Server 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

836993

(http://support.microsoft.com/kb/836993/ )

How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, the following Microsoft Exchange services are automatically stopped, and then restarted during the hotfix installation:

Microsoft Exchange Event
Microsoft Exchange Information Store

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version       Size     File name
   -------------------------------------------------------
   26-Mar-2005  00:24  6.5.7232.97   165,376  Exnntp.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Exchange Server 2003 Service Pack 2.

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MORE INFORMATION

For more information about the terminology that is used for software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

817903

(http://support.microsoft.com/kb/817903/ )

New naming schema for Exchange Server software update packages

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