Description of the Outlook 2002 post-Service Pack 3 hotfix package: February 24, 2005

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SUMMARY

Microsoft has released the Microsoft Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following information about the hotfix package:

Issues that the hotfix package fixes
Prerequisites for installing the hotfix package
Information about whether you must restart your computer after you install the hotfix package
Information about whether the hotfix package is replaced by any other hotfix package
Information about whether you must make any registry changes to use one or more of the hotfixes in the package
Files that the hotfix package contains

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INTRODUCTION

This article describes the Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated February 24, 2005.

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Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

Outlook 2002 may crash if one of the following conditions is true:
- You type a recipient name in the To box in a new e-mail message. Then, you select the name and then press CTRL+X to delete the selected name or to move the selected name to the Clipboard.
- You select a recipient name in the To box in a new e-mail message. Then, you type another name to replace the selected name.
- You press TAB to move the insertion point to the CC box in an e-mail message.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed. For more information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 (http://support.microsoft.com/kb/832671/ ) Description of Microsoft Office XP Service Pack 3
The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 (http://support.microsoft.com/kb/330537/ ) Office XP updates and patches released after September 2002 may require Windows Installer 2.0
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts may occur. We support this configuration, but we do not recommend it.

Restart information

You do not have to restart your computer after you install this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that are required to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date          Time    Size        File name
   -----------------------------------------------
   24-Feb-2005   09:37   7,859,200   Outlookff.msp
   24-Feb-2005   06:05   3,695,104   Outlookop.msp

After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

   Date          Time    Version       Size        File name
   ------------------------------------------------------------
   08-Apr-2004   02:24   10.0.6711.0      80,584   Dlgsetp.dll      
   08-Apr-2004   02:24   10.0.6711.0      39,624   Dumpster.dll     
   24-Feb-2005   01:30   10.0.6753.0     105,160   Envelope.dll     
   30-May-2003   18:08   10.0.5328.0     253,952   Exchcsp.dll
   27-Aug-2004   04:52   10.0.6729.0     346,824   Exsec32.dll
   11-Nov-2004   12:48   10.0.6740.0     137,928   Impmail.dll      
   17-Sep-2004   22:27   10.0.6732.0     207,552   Msoutl.olb
   05-May-2004   03:47   10.0.6713.0     187,072   Oladd.fae
   05-May-2004   03:47   10.0.6713.0     170,688   Olappt.fae
   05-May-2004   03:47   10.0.6713.0     137,920   Oljrnl.fae
   08-Apr-2004   02:24   10.0.6711.0     133,824   Olmail.fae
   05-May-2004   03:47   10.0.6713.0     166,592   Oltask.fae
   08-Apr-2004   02:24   10.0.6711.0     543,424   Outlcm.dll       
   04-Dec-2003   00:54   10.0.6501.0      92,688   Outlctl.dll      
   24-Feb-2005   01:30   10.0.6753.0   6,335,176   Outllib.dll      
   08-Apr-2004   02:24   10.0.6711.0      92,872   Outlmime.dll     
   24-Feb-2005   01:30   10.0.6753.0      47,816   Outlook.exe      
   22-Oct-2004   22:52   10.0.6737.0     125,632   Outlph.dll       
   08-Apr-2004   02:24   10.0.6711.0      47,816   Outlvbs.dll
   25-Nov-2002   18:50   10.0.4721.0      47,688   Recall.dll

Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.

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REFERENCES

For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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