Article ID: 895082 - View products that this article applies to.
When you try to play a PowerPoint Movie file from Microsoft PowerPoint for Mac in Microsoft Windows Media Player, you receive the following error message:
Cannot play back the video stream: no suitable decompressor could be found. (Error=80040255)
This issue occurs because Windows Media Player does not support playing back QuickTime content.
To resolve this issue, you must download and install the Apple QuickTime Player for Windows. To download the Apple QuickTime Player for Windows, visit the following Apple Web site:
http://www.apple.com/quicktime/download/Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 895082 - Last Review: October 6, 2011 - Revision: 2.0
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