Recommended hotfixes for Windows Server 2003-based server clusters

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A Windows Server 2003 Service Pack 1 (SP1) version of this article is available in the Microsoft Knowledge Base article 923830. For more information about the Windows Server 2003 Service Pack 1 version of this article, click the following article number to view the article in the Microsoft Knowledge Base:
923830 Recommended hotfixes for Windows Server 2003 Service Pack 1- based server clusters

INTRODUCTION

This article describes the hotfixes and the updates that we recommend that you install on each node of a Microsoft Windows Server 2003-based server cluster. When you update your Windows Server 2003-based server cluster, you help reduce downtime. You also help decrease the number of support issues that you may experience.

Note We recommend that you evaluate these hotfixes and updates to determine whether they resolve problems in your environment. If you determine that cluster nodes in your environment may be affected by the problems that an update or a hotfix addresses, install the hotfix or the update on each one of the cluster nodes in your environment.

A short summary is included with each hotfix and update that appears in the "More Information" section. This summary does not replace the information that is contained in the original Microsoft Knowledge Base (KB) article for that particular hotfix or update. Use this summary information that appears in the "More Information" section to help you determine whether a particular hotfix or update applies to your server cluster. Before you install a particular hotfix or update, we recommend that you review the original KB article that describes that hotfix or update.

MORE INFORMATION

We recommend that you install one or more of the following Windows Server 2003 hotfixes, depending on your environment.

Note Most of these hotfixes are included in Windows Server 2003 Service Pack 1. We recommend that you install Service Pack 1 in order to apply these fixes. If you cannot install this service pack, review and install the hotfixes individually.

General hotfixes

Hotfixes that are included in Windows Server 2003 Service Pack 1

  • KB article 886800 The hotfix in this article resolves a problem that may occur if multi-path software that uses multiple Host Bus Adapters (HBAs) malfunctions. When this problem occurs, the disk signature on a cluster disk resource changes. Therefore, the disk resource fails. All of the resources that depend on that disk resource also fail. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    886800 A disk signature is unexpectedly changed on a Windows Server 2003 clustered physical disk resource
  • KB article 895575 The hotfix in this article resolves a problem where any user mode process, kernel mode component, or driver that runs in the Physical Address Extension (PAE) kernel may experience memory corruption. You should install this hotfix on Windows Server 2003-based computers that meet all the following conditions:
    • The Boot.ini file contains the /PAE switch and the /NOEXECUTEswitch.
    • The computer contains more than 4 gigabytes of memory.
    • The server is under high stress.
    For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    895575 A process that runs in the Physical Address Extension (PAE) kernel may experience memory corruption in Windows Server 2003
    Hotfix file information
       Date         Time   Version       Size       File name
       ---------------------------------------------------------
       05-May-2005  02:54  5.2.3790.325  2,408,960  Ntkrnlmp.exe
       05-May-2005  02:24  5.2.3790.325  2,065,920  Ntkrnlpa.exe
       05-May-2005  02:24  5.2.3790.325  2,110,976  Ntkrpamp.exe
       05-May-2005  02:47  5.2.3790.325  2,208,768  Ntoskrnl.exe
  • KB article 891793 The update in this article mentions the latest Storport.sys update rollup. You should install this update on all computers that use the Storport storage HBA driver. This update replaces the earlier Storport updates that are mentioned in the following KB articles:
    • KB article 817789
    • KB article 820362
    • KB article 821138
    • KB article 823728
    • KB article 824494
    • KB article 825236
    • KB article 828021
    • KB article 838894
    • KB article 883646
    This update helps prevent crashes and other storage-related issues that you may experience on a server cluster. This update is available for download. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    891793 The updated Storport storage driver, version 5.2.3790.274, fixes various Storport-related problems in Windows Server 2003
  • KB article 824354 The hotfix in this article resolves a problem where you receive a "Stop 0x000000B8" error message when you set up a Windows Server 2003-based server cluster. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    824354 Your server stops responding or you receive a Stop error message when you set up a Windows Server 2003-Based server cluster
  • KB article 886652 The hotfix in this article resolves a problem where you may not be able to access one or more virtual servers in a server cluster. When this problem occurs, a network name resource does not come online. Additionally, event IDs 1069 and 1146 are logged in the System log. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    886652 A network name resource does not come online in a Windows Server 2003 server cluster
  • KB article 822820 The hotfix in this article resolves a problem where your server cluster may stop responding during periods of high server use. This problem may occur if auditing is enabled. Additionally, this problem may occur more frequently if you run Microsoft Exchange Server 2003 on a Windows Server 2003-based server cluster. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    822820 Windows Server 2003-based computer becomes unresponsive during periods of high server use
  • KB article 890761 The hotfix in this article resolves a problem where you cannot add a node to the server cluster after you apply a high-security template. This hotfix also removes the requirement that you use 15-character passwords when you set the NoLMHash policy according to the instructions in KB 828861. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    890761 You receive an "Error 0x8007042b" error message when you add or join a node to a cluster if you use NTLM version 2 in Windows Server 2003
  • KB article 875524 The hotfix in this article resolves the following problems that you may experience on a server cluster:
    • The rescan operation takes a long time to finish when you use the Diskpart rescan command.
    • You experience a delay when you open the Properties dialog box of a physical disk resource by using the Cluster Administrator tool.
    For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    875524 The Diskpart utility or the Cluster Administrator may take many seconds to process a task on a computer that is running Windows Server 2003

Resource-specific hotfixes

We recommend that you install the following hotfixes, depending on the resources that are running on your server cluster. You do not have to install these hotfixes if you are not running these resources on your server cluster.
  • KB article 913648 The hotfix in this article applies to a server cluster that hosts a Shadow Copies resource. This hotfix resolves a problem where your shadow copies may be lost when you move groups between the nodes of a server cluster. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    913648 A new Volume Shadow Copy Service update is now available that fixes various Volume Shadow Copy Service problems in Windows Server 2003
  • KB article 822553 The hotfix in this article applies to a server cluster that hosts a print spooler resource. This hotfix resolves a problem where a Windows Server 2003-based server cluster may experience slow printing performance if the printer spooler is configured as a clustered resource. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    822553 You experience slow printer performance on a clustered print server in Windows Server 2003 and in Windows 2000 Server
  • KB article 838337 The hotfix in this article applies to a server cluster that hosts a print spooler resource. This hotfix resolves a problem in Microsoft Windows Server 2003 where printers are not published from the spooler resource cluster. In this scenario, users cannot search the Active Directory directory service for available printers on a server cluster. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    838337 Printers on a cluster are not published in Active Directory in Windows Server 2003
  • KB article 835609 The hotfix in this article applies to a server cluster that hosts a print spooler resource. This hotfix resolves a problem where you receive an error message that is similar to the following when you try to use the Add Printer Wizard to add a printer to a virtual server on a Windows Server 2003-based server cluster:
    Unable to install Printer. The Print Processor does not exist.
    For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    835609 You receive an error message when you try to use the Add Printer Wizard to add a printer to a virtual server that is part of a Windows Server 2003 cluster
  • KB article 828741 The update in this article applies to a server cluster that hosts Microsoft Exchange Server. This update includes software updates to resolve instances of high CPU usage during the failover of Exchange-specific resources on a Windows Server 2003-based server cluster. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    828741 MS04-012: Cumulative Update for Microsoft RPC/DCOM
  • KB article 894394 This hotfix addresses slow enumeration of disks when software that calls the CLUSCTL_RESOURCE_STORAGE_GET_DISK_INFO, API is used. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    894394 A program that calls the ClusterResourceControl function may run slowly on a Windows Server 2003 cluster-based computer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 895092 - Last Review: October 30, 2006 - Revision: 16.3
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Keywords: 
kbhowto kbclustering kbinfo KB895092

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