Article ID: 895289 - View products that this article applies to.
By default, Microsoft Windows Media Player 10 is set up to preserve folder hierarchy when it synchronizes music files to a device. However, if a mass storage device has a capacity of less than 950 megabytes (MB), Windows Media Player 10 synchronizes music files to the root directory of the device instead of to the subfolders.
To work around this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 895289 - Last Review: April 7, 2005 - Revision: 1.0
Contact us for more help