The computer restarts, you receive an error message, or an event is logged in the System log on a Windows Server 2003-based computer that is running in PAE mode and that has a Sybase database installed

• The computer automatically restarts.
• After you log on, you receive the following error message:
  
  Microsoft Windows
  The system has recovered from a serious error.
  A log of this error has been created.
  Please tell Microsoft about this problem.
  We have created an error report that you can send to help us improve Microsoft Windows. We will treat this report as confidential and anonymous.
  To see what data this error report contains, click here.
  To see the data that the error report contains, click the click here link at the bottom of the message box. You then receive error signature information that may be similar to the following:

  BCCode : 00000076 BCP1 : 00000001 BCP2 : b64d4c5c BCP3 : 00000024 
  BCP4 : 89721dc8 OSVer : 5_2_3718 SP : 0_0 Product : 272_3

• You receive the following Stop error message on a blue screen:
  
  A problem has been detected and Windows has been shut down to prevent damage to your computer...
  Technical information:
  
  *** STOP: 0x00000076 (0x00000001, 0xb64d4c5c, 0x00000024, 0x89721dc8)
  PROCESS_HAS_LOCKED_PAGES
• An event ID 1003 entry is logged in the System log with information that is similar to the following:
  
  Date: date
  Source: System
  Error Time: time
  Category: (102)
  Type: Error
  Event ID: 1003
  User: N/A
  Computer: COMPUTER
  Description: Error code 00000076, parameter1 00000001, parameter2 b64d4c5c, parameter3 00000024, parameter4 89721dc8. For more information, see Help and Support Center at http://support.microsoft.com. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 30 30 30 30 30 30 35 0000076 0020: 30 20 20 50 61 72 61 6d 0 Param 0028: 65 74 65 72 73 20 66 66 eters ff 0030: 66 66 66 66 64 31 2c

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Notes

• The symptoms of a Stop error vary according to your computer's system failure options. For more information about how to configure system failure options, click the following article number to view the article in the Microsoft Knowledge Base:
  307973  (http://support.microsoft.com/kb/307973/ ) How to configure system failure and recovery options in Windows
• The four parameters in the parentheses of the technical information for the Stop error vary according to the computer's configuration.
• Not all Stop 0x00000076 errors are caused by the problem that is described in this article.

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