SMS 2003 Advanced Client takes lots of time to download many policies

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SYMPTOMS

Microsoft Systems Management Server (SMS) 2003 Advanced Client takes lots of time to download many policies.

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This issue occurs because Background Intelligent Transfer Service (BITS) cannot handle more than about 500 simultaneous jobs. When more than 500 simultaneous jobs are submitted, many I/O operations must occur, and many BITS state files must be maintained. Therefore, a decrease in performance occurs.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 (http://support.microsoft.com/kb/885643/ ) How To obtain the latest Systems Management Server 2003 service pack

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Prerequisites

SMS 2003 Service Pack 1 (SP1)

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Restart requirement

You do not have to restart the computer after you apply this hotfix.

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Hotfix replacement information

This hotfix does not replace any other hotfixes.

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File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

    Date         Time   Version            Size    File name
   --------------------------------------------------------------
   19-Oct-2004   20:55  2.50.3174.1136    310,784  Ccmdts.dll       
   14-Jun-2004   01:50  2.0.156.0         254,455  Deployac.exe     
   19-Oct-2004   20:55                  6,725,632  Mp.msi
   19-Oct-2004   20:55                    482,304  Sms2003ac-sp1-kb895539-x86.msp
   24-Dec-2003   21:30  2.50.2726.154      40,960  Smsse.dll        
   21-Mar-2005   08:18                        563  Smsconfig.inf

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STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.

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MORE INFORMATION

This hotfix keeps the Data Transfer Service (DTS) client component from submitting more than 50 jobs to BITS. This configuration cannot be modified.

When many jobs are submitted to SMS 2003 Advanced Client at the same time, the first 50 jobs will be submitted to BITS for transfer. The remaining jobs will be queued by DTS.

After an active job is finished, the job triggers the queue and restarts the oldest queued job (FIFO). When you turn on debugging, you will see information about queue functionality. For example, when a job becomes active, the job count increases. When the 51st job is sent to DTS, the count will not increase. Instead, the queue turns on. The queue turns itself off when it is empty. More than 50 jobs may be active only if more than 50 jobs are active when the new SMS policy is applied.

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