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When you press the kanji hotkey to change from half-width input mode to full-width input mode on a Windows XP SP2-based computer, the IME input mode may not change
Article ID: 895564
You are using the Japanese Input Method Editor (IME) on a Japanese version of a Microsoft Windows XP Service Pack 2 (SP2)-based computer. To provide input to a user interface in a program such as Microsoft Office Outlook 2003, you press the kanji hotkey on the keyboard to change from half-width input mode to full-width input mode. However, the IME input mode may not change.
Note This problem does not occur in Windows XP Service Pack 1 (SP1). Also, if you press ALT together with the kanji hotkey, the input mode is changed as expected. However, if you press A or any other character key together with the kanji hotkey, duplicated full-width Japanese hiragana characters appear unexpectedly.
This problem occurs because duplicate KS_DOWN messages are sent to the operating system when you press the kanji hotkey.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Steps to reproduce the problemThe following steps use Outlook 2003 as an example. However, this problem may also occur when you use other programs.
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates