The list of conferences is not populated, or the Web page stops responding when you use a Web browser to list conferences in Exchange 2000 Conferencing Server

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Article ID: 895918 - View products that this article applies to.
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SYMPTOMS

When you use a Web browser to list conferences that are stored on a server that is running Microsoft Exchange 2000 Conferencing Server, you may experience either of the following issues:
  • The list of conferences is not populated.
  • The Web page stops responding.
Additionally, the following events are logged in the Application log on the server that is running Exchange 2000 Conferencing Server:
  • Event Type: Error
    Event Source: MSExchangeCONF
    Event Category: Internal
    Event ID: 12288
    Description: An exception has occurred which was handled internally. Exception Handler: 0 Code: c0000005 Flags: 0 Address: 62cd2806 For more information, click http://search.support.microsoft.com/search/?adv=1. Data: 0000: 80040205 000005d7 e1e25a0e

  • Event Type: Error
    Event Source: MSExchangeCONF
    Event Category: CMS Internal
    Event ID: 16394
    Description: Corrupted meeting found.

CAUSE

This problem occurs if a meeting item is corrupted. Conference Management Service identifies the corrupted meeting item and reports the meeting information in the Application log. Then, Conference Management Service encounters an exception that causes Conference Management Service to stop responding.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Because of file dependencies, this software update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

301378 How to obtain the latest Exchange 2000 Server service pack

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   29-Mar-2005  19:21  6.0.6617.59       524,288  Xconfmgr.exe     
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 895918 - Last Review: October 9, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Conferencing Server
Keywords: 
kbautohotfix kbexchrtc kbfix kbexchange2000sp3fix kbexchange2000confservsp3fix kbbug kbhotfixserver kbqfe KB895918

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