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The window that launches a File Download dialog box unexpectedly closes when you try to download a file by using Internet Explorer in Windows XP Service Pack 2
Article ID: 896017 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you try to download a file by using Microsoft Internet Explorer, you may experience the following symptom:
When you click Save, Open, or Cancel in the File Download dialog box, the window that launches the File Download dialog box unexpectedly closes.
This problem may occur if you are running Microsoft Windows XP Service Pack 2 (SP2). This problem occurs because of a change in behavior in Internet Explorer when it runs in Windows XP SP2.
The MIME handling feature is changed when it processes a download from a pop-up window. In this scenario, the MIME handling feature closes the pop-up window when the downloaded content is sent from the Web server by using the "content-disposition; attachment" HTTP header.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must have Windows XP SP2 installed to apply the hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/ )How to obtain the latest Windows XP service pack
Restart requirementYou must restart the computer after you apply the hotfix.
Hotfix replacement informationThe hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 25-Mar-2005 05:46 6.0.2900.2640 1,484,800 Shdocvw.dll
Hotfix installation informationWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
Note This update is also included in cumulative updates starting after MS05-025 (883939). The cumulative update does not require the following steps to enable the changed behavior. The following registry changes are required only if you install this specific hotfix (896017).
After you install this hotfix and then restart the computer, you must configure a registry setting to enable the changes that this hotfix makes. To do this, follow these steps:
To work around this problem, change the client HTML code to use a "target" value for the POST command that is sent to the server. For example, consider the following example code:
To work around this problem, change this example code to the following code:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 896017 - Last Review: August 29, 2007 - Revision: 4.3