Article ID: 896301 - View products that this article applies to.
When you try to convert your Microsoft Office 2003 trial program to the full product version (retail version) of Microsoft Office 2003 by using the Convert option, you receive the following error message:
Note The Pa561401.cab file is the file that is most frequently referenced in the filename.cab placeholder of this error message.
Installation Error: File not Found
A required installation file filename.cab could not be found.
Original Installation Source Required:
If you installed program name from a CD, please insert your CD. If you installed program name over your computer network, please browse to the installation source on your network. Once you have located your installation source, click OK.
This issue may occur if one of the following conditions is true:
To work around this issue, provide the original source that you used to install the program the first time. For example, when you receive the error message that is mentioned in the "Symptoms" section, insert your original Office 2003 program CD-ROM that you used to install the Office 2003 trial program, and then click OK.
Sometimes, you may not have the original installation CD-ROM. You may not have an original installation CD-ROM if one of the following conditions is true:
Method 1: How to convert the Microsoft Office Standard Edition 2003 trial programIf you are converting the Microsoft Office Standard Edition 2003 trial program, follows these steps:
Method 2: Request an expedited shipment of the CD-ROMIf Method 1 is not a workable option, you can request an expedited shipment of the Office 2003 CD-ROM by sending an e-mail message to the following address:
firstname.lastname@example.orgYou must include the following information in your e-mail message:
When you install an Office 2003 program, the Setup program copies the source files of the Office 2003 program to the following folder on an available local hard disk drive:
drive:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9Note A low disk space issue will prevent this feature from working.
For more information about the Local Install Source feature, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/830168/ )Frequently asked questions about the Local Install Source feature in Office 2003
Article ID: 896301 - Last Review: September 12, 2011 - Revision: 2.0
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