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You cannot transfer files and settings from a computer that is running a 32-bit edition of Windows XP to a computer that is running Windows XP Professional x64 Edition
Article ID: 896344 - View products that this article applies to.
When you use the File and Settings Transfer Wizard on a computer that is running a 32-bit edition of Microsoft Windows XP to transfer your files and settings, and then you try to use the File and Settings Transfer Wizard on a computer that is running Microsoft Windows XP Professional x64 Edition to restore the files and settings that you copied earlier, you may receive the following error message:
Your migration store was created with a previous version of File and Settings Transfer Wizard. Please collect your settings using the current version of the Files and Settings Transfer Wizard. It is available on the Windows XP x64 edition CD under Perform Additional Tasks. You can also create a wizard disk by running the wizard on your Windows XP x64 Edition computer.
This behavior occurs because the File and Settings Transfer Wizard that is included in 32-bit versions of Windows XP is not compatible with the File and Settings Transfer Wizard that is included in Windows XP Professional x64 Edition.
PrerequisitesNo prerequisites are required to install this hotfix.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 27-Apr-2005 22:57 72,387 Archvapp.inf 27-Apr-2005 23:15 5.1.2600.2665 17,920 Cobramsg.dll 28-Apr-2005 19:16 5.1.2600.2665 133,120 Guitrn.dll 28-Apr-2005 19:16 5.1.2600.2665 115,200 Guitrna.dll 27-Apr-2005 23:15 5.1.2600.2665 2,560 Iconlib.dll 28-Apr-2005 19:16 5.1.2600.2665 19,968 Log.dll 27-Apr-2005 22:57 282,296 Migapp.inf 28-Apr-2005 19:16 5.1.2600.2665 274,432 Migism.dll 27-Apr-2005 22:57 2,978 Migism.inf 28-Apr-2005 19:16 5.1.2600.2665 261,120 Migisma.dll 28-Apr-2005 00:12 5.1.2600.2665 103,424 Migload.exe 27-Apr-2005 22:57 66,509 Migsys.inf 27-Apr-2005 22:57 4,060 Miguser.inf 28-Apr-2005 00:12 5.1.2600.2665 245,248 Migwiz.exe 06-Feb-2005 05:11 2,575 Migwiz.htm 27-Apr-2005 22:57 4,638 Migwiz.inf 04-Apr-2005 23:34 1,392 Migwiz.man 06-Feb-2005 05:11 1,644 Migwiz2.htm 28-Apr-2005 00:12 5.1.2600.2665 241,152 Migwiza.exe 28-Apr-2005 19:16 5.1.2600.2665 215,552 Script.dll 28-Apr-2005 19:16 5.1.2600.2665 199,680 Scripta.dll 27-Apr-2005 22:57 825,260 Sysfiles.inf 28-Apr-2005 19:16 5.1.2600.2665 193,024 Sysmod.dll 28-Apr-2005 19:16 5.1.2600.2665 173,568 Sysmoda.dll 27-Apr-2005 22:57 13,962 Usmtdef.inf
Hotfix installation informationApply this hotfix to computers that are running a 32-bit edition of Windows XP.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
The Files and Settings Transfer Wizard included in Windows XP SP2 does not support gathering data from a 32-bit Windows XP environment and applying it in a 64-bit Windows XP environment. Install this update to enable support for collecting data in a 32-bit Windows XP environment and applying it to a 64-bit Windows XP environment. For information about how to install this update, visit the following Microsoft Web site:
After you install this update, you may have to restart your computer.
Technical support for x64-based versions of Microsoft WindowsIf your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Microsoft Windows Server 2003 x64 edition separately, contact Microsoft for technical support.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
http://www.microsoft.com/windowsxp/64bit/default.mspxFor product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site: