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If a 16-bit PC Card is removed and replaced with another 16-Bit PC Card while Windows XP is in standby or hibernation, the new PC Card may not be correctly recognized when you resume the computer

Article ID: 896360 - View products that this article applies to.

SYMPTOMS

While a computer that is running Microsoft Windows XP with Service Pack 2 (SP2) is on standby or in hibernation, you replace a 16-bit PC card with a new 16-bit PC card. After you resume the computer from hibernation or from standby, the new PC card is not detected. Additionally, Device Manager displays the old PC card with a yellow exclamation mark next to the name of the card.

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CAUSE

This problem occurs if the old PC card and the new PC card have different voltage values.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, 32-bit x86-based versions

Date         Time   Version           Size  File name
------------------------------------------------------
06-May-2005  23:50  5.1.2600.1682  116,096  Pcmcia.sys
06-May-2005  23:42  5.1.2600.2672  120,192  Pcmcia.sys

Windows XP, 64-bit Itanium-based versions

Date         Time   Version           Size  File name
------------------------------------------------------
06-May-2005  11:36  5.1.2600.1682  309,632  Pcmcia.sys

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

Power States

S0 On
S1 Standby
S2 Standby
S3 Standby
S4 Hibernate
S5 Off

For more information about system power states, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa373229.aspx

(http://msdn2.microsoft.com/en-us/library/aa373229.aspx)

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

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