Description of the Microsoft Word 2002 post-Service Pack 3 hotfix package: April 4, 2005

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SUMMARY

Microsoft has released the Microsoft Word 2002 post-Service Pack 3 hotfix package for Microsoft Word 2002. This article describes the following information about the hotfix package:

Issues that the hotfix package fixes
Prerequisites for installing the hotfix package
Information about whether you must restart the computer after you install the hotfix package
Information about whether the hotfix package is replaced by any other hotfix package
Information about whether you must make any registry changes to use one or more of the hotfixes in the package
Files that the hotfix package contains

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INTRODUCTION

This article describes the Microsoft Word 2002 issues that are fixed in the Word 2002 post-Service Pack 3 (SP3) hotfix package that is dated April 4, 2005.

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Issues that are fixed by the hotfix package

The following issues are also fixed in this hotfix package but were not previously documented in a Microsoft Knowledge Base article:

Consider the following scenario:
1. You create a document in Word 2002, and then you format the document to have multiple columns.
2. You insert a table that spans from the last column on one page to the first column on the next page.
3. On this page, you insert a second table that spans from bottom of the first column to the top of the second column.
When you print this document, the text in the second table in the first column is printed, but the text in the second table that flows into the second column on the page is not printed. When this behavior occurs, a blank space appears instead of the table text in the second column.
You open a Word 2002 document that includes text boxes, and then you click to clear the White space between pages check box on the View tab of the Options dialog box. When you print the document or use Print Preview to view the document, you notice that the text boxes in the document have changed position on the page. Additionally, the text in these text boxes now appears outside the text boxes.

This issue occurs when you click Vertical text flow on the Document Grid tab of the Page Setup dialog box.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Prerequisites

The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

For more information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
330537 (http://support.microsoft.com/kb/330537/ ) Description of Microsoft Office XP Service Pack 3
The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
811002 (http://support.microsoft.com/kb/811002/ ) Office XP updates and patches released after September 2002 may require Windows Installer 2.0
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Office XP Service Pack 2 (SP2). However, we have tested this fix on Office XP SP3 more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

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Restart information

You do not have to restart the computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   --------------------------------------------------------
   04-Apr-2005  18:43  8,314,880  Winwordff.msp (full-file/administrative)
   04-Apr-2005  17:31  3,038,720  Winwordop.msp (optimized)

After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

   Date         Time   Version        Size        File name
   --------------------------------------------------------------
   02-Apr-2005  15:01  10.0.6758.0    10,635,976  Winword.exe

Note For more information about how to install this hotfix package, see the Readme.txt file that is included in the package.

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REFERENCES

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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