FIX: You receive a "The stub received bad data" error message when you run COM+ or COM server-side programs and COM+ or COM client-side programs on a Windows XP SP2-based computer

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Article ID: 897662
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Symptoms

When you run Microsoft COM+ or Microsoft Component Object Model (COM) server-side programs and COM+ or COM client-side programs on a Microsoft Windows XP Service Pack 2 (SP2)-based computer, you may receive an error message from the client that is similar to the following:
0x800706f7
The stub received bad data.
Note This problem occurs after you install Windows XP Service Pack 2.

Cause

This problem occurs because the FADF_BSTR fFeature field flag is not set correctly in the SafeArray method on the client computer even though the array element type is set as VT_BSTR.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Windows XP Service Pack 2 is required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   --------------------------------------------------------
   19-Apr-2005  09:02  5.1.2600.2657   65,024  Asycfilt.dll     
   19-Apr-2005  09:02  5.1.2600.2657  549,376  Oleaut32.dll     
   19-Apr-2005  09:02  5.1.2600.2657   83,456  Olepro32.dll     

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For more information about the standard terminology that Microsoft uses to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 897662 - Last Review: June 20, 2014 - Revision: 3.0
Keywords: 
kbautohotfix kbbug kbfix kbhotfixserver kbqfe KB897662

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