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When you click a hyperlink to an Adobe Acrobat PDF file in an Office document, Adobe Acrobat Reader starts and then closes without opening the PDF file

Article ID:897755
Last Review:January 26, 2007
Revision:4.4

SYMPTOMS

You create a hyperlink to an Adobe Acrobat Portable Document Format (PDF) file in a document in one of the programs that are listed in the "Applies to" section. When you click the link to open the PDF file, Adobe Acrobat Reader starts and then closes without opening the PDF file. This problem also occurs when you click an existing link to a PDF file in one of the programs that are listed in the "Applies to" section.

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CAUSE

This problem occurs if you have Adobe Acrobat Reader 7.0 installed on the computer.

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RESOLUTION

To resolve this problem, update Adobe Acrobat Reader 7.0 to Adobe Acrobat Reader 7.01. To do this, follow these steps:
1.Start Adobe Acrobat Reader.
2.On the Help menu, click Check for updates now.
3.Under Current Updates, click Adobe Acrobat 7.0.1 and Reader 7.0.1 Update, and then click Add.
4.Click Update.

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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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APPLIES TO
Microsoft Office Basic 2007
Microsoft Office Enterprise 2007
Microsoft Office Home and Student 2007
Microsoft Office Professional 2007
Microsoft Office Professional Plus 2007
Microsoft Office Standard 2007
Microsoft Office Ultimate 2007
Microsoft Office Access 2007
Microsoft Office Excel 2007
Microsoft Office InfoPath 2007
Microsoft Office OneNote 2007
Microsoft Office Outlook 2007
Microsoft Office PowerPoint 2007
Microsoft Office Project Professional 2007
Microsoft Office Project Standard 2007
Microsoft Office Publisher 2007
Microsoft Office SharePoint Designer 2007
Microsoft Office Visio Professional 2007
Microsoft Office Visio Standard 2007
Microsoft Office Word 2007
Microsoft Office Professional Edition 2003
Microsoft Office Basic Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft Office Standard Edition 2003
Microsoft Office Student and Teacher Edition 2003
Microsoft Office Access 2003
Microsoft Office Excel 2003
Microsoft Office FrontPage 2003
Microsoft Office OneNote 2003
Microsoft Office PowerPoint 2003
Microsoft Office Project Professional 2003
Microsoft Office Project Standard 2003
Microsoft Office Publisher 2003
Microsoft Office Visio Professional 2003
Microsoft Office Visio Standard 2003
Microsoft Office Word 2003
Microsoft Office XP Professional
Microsoft Office XP Small Business Edition
Microsoft Office XP Standard Edition
Microsoft Office XP Standard Edition for Students and Teachers
Microsoft Office XP Developer Edition
Microsoft Access 2002 Standard Edition
Microsoft Excel 2002 Standard Edition
Microsoft Outlook 2002 Standard Edition
Microsoft PowerPoint 2002 Standard Edition
Microsoft Word 2002 Standard Edition

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Keywords: 
kbexpertisebeginner kbtshoot kbprb KB897755

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