You receive the "Project Server encountered a problem with this error code: 9415" error message when you try to log on to Project Professional 2003 by using manager permissions
SYMPTOMSYou receive the following error message when you try to log on to Microsoft Office Project Professional 2003 by using manager permissions: An error occurred in the Project Server. Then, after you click OK, you receive the following error:Project Server encountered a problem with this error code: 9415. Please contact your server administrator. Cannot Connect.
Microsoft Project was unable to establish a connection to the selected Project Server. This could be caused by a loss of network connectivity invalid user name or password, lack of an enterprise global template, or problems with the Project Server or database, or your Project Server may not have enterprise features enabled. CAUSEThis issue can occur if the CODE_UID value for the user account in the
MSP_CODE_FIELDS table has a NULL value and the CODE_FIELD_ID value is 205521540. Additionally, this issue can occur if the Enterprise Global was not successfully saved or if the Enterprise Global is corrupted. The CODE_FIELD_ID 205521540 refers to the Resource Breakdown Structure (RBS) code. Typically, the MSP_CODE_FIELDS table does not contain records for resources where the CODE_FIELD_ID value is 205521540 and the RBS Code is not set. RESOLUTIONTo resolve this issue, use one of the following methods. We recommend that you use the methods in the order that they appear in this article. Method 1: Open and then close the Enterprise Resource PoolTo use this method, you must remove the NULL records in the MSP_CODE_FIELDS table. To do this, follow these steps:
Method 2: Manually correct the user account in Microsoft Office Project Web AccessYou can use Project Web Access (PWA) to correct individual accounts that experience this issue. To do this, follow these steps:
Method 3: Run a script to remove the NULL values from the MSP_CODE_FIELDS tableUse Query Analyzer on the SQL Server to run the following script. This script removes the NULL record values for the resources. Note We recommend that you follow these steps only if the other methods in this article do not resolve the issue.
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